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You are the manager of Internet sales for your company.

You have been asked to create and distribute a post-purchase survey to both registered and guest customers purchasing on your site. Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A.

When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.

A.

When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.

Answers
B.

An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.

B.

An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.

Answers
C.

As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.

C.

As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.

Answers
D.

All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to complete.

D.

All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to complete.

Answers
Suggested answer: A, B, C

Explanation:

References:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/distribute-survey

You are creating a customer survey and you want to get good responses.

You need to analyze the responses to provide actions to best suit your organization.

Which three responses are considered best practice? (Choose three.) Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A.

Define an objective for your survey so that you can ensure that all questions serve that objective.

A.

Define an objective for your survey so that you can ensure that all questions serve that objective.

Answers
B.

Make your surveys long so that you customers can get a chance to provide as much information as possible.

B.

Make your surveys long so that you customers can get a chance to provide as much information as possible.

Answers
C.

Be sure to mention the estimated time to complete, along with a brief overview in your invitation.

C.

Be sure to mention the estimated time to complete, along with a brief overview in your invitation.

Answers
D.

Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.

D.

Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.

Answers
E.

Try to organize the survey in a way that groups all related questions together in sections.

E.

Try to organize the survey in a way that groups all related questions together in sections.

Answers
Suggested answer: A, C, E

Explanation:

References:

DRAG DROP

Your marketing department has given you a list of requirements.

Which requirements will you be able to meet by utilizing the tools in Dynamics 365 for Marketing? To answer, drag the appropriate requirement to the correct column. Each requirement may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.


Question 83
Correct answer: Question 83

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare-marketing-emails

DRAG DROP

Your company is expanding its service offering to people who live in Europe.

You must configure your marketing system for compliance with European privacy requirements.

Which three activities should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Question 84
Correct answer: Question 84

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/gdpr

DRAG DROP

The VP of Marketing has been assigned to create you a new lead scoring model for Contoso, Ltd. based on recentlyadopted marketing targets. Which five steps in sequence are required to design and set up your lead scoring model in Dynamics 365? (Choose five.) To answer, move the appropriate actions to the answer area and arrange them in the correct order.


Question 85
Correct answer: Question 85

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/score-manage-leads

DRAG DROP

You need to create a lead scoring model based upon fixed rules as well as behavior rules.

Which scenario corresponds to each rule type? To answer, drag each scenario to the appropriate rule type. Each scenario may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.


Question 86
Correct answer: Question 86

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/score-manage-leads

DRAG DROP

You are creating a lead scoring model.

You need to set up scoring, based on both explicit data and implicit data.

Which scenario represents the appropriate data type? To answer, drag each scenario to the appropriate data type. Each data type may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.


Question 87
Correct answer: Question 87

Explanation:

References: https://community.dynamics.com/crm/b/zsoltzombiksblog/archive/2016/03/06/lead-scoring-rules-and-examplesin-microsoft-dynamics-marketing

DRAG DROP

You are responsible for all outgoing marketing emails at Contoso, Ltd.

You are tasked with the best practices aimed at increasing delivery and interaction rates.

Which question is answered by the email insight statistic listed? To answer, drag the email statistic to the question answered by that statistic. Each statistic may be used one, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.


Question 88
Correct answer: Question 88

DRAG DROP

As the Dynamics 365 Marketing functional consultant, it is your responsibility to make sure your company stays within the quota limits defined by your subscription. The current subscription includes a quota of 10,000 contacts and 100,000 Marketing email messages.

Your manager wants you to create a monthly report showing usage.

When you navigate to Quota Limits, which items will you be viewing to create the required report? To answer, drag the appropriate element to the correct data point. Each element may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.


Question 89
Correct answer: Question 89

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/quota-management

DRAG DROP

You are a functional consultant at Contoso, Ltd. Your company has a current Dynamics 365 Marketing instance and would like to migrate to a new instance. In order to save time, management has decided to replicate the current instance configuration and data using the Configuration Migration tool for Dynamics 365.

You have to validate that both instances (source and destination) are on the same version, and then perform the transfer. Which four steps must you take, in sequence, to achieve your goal? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.


Question 90
Correct answer: Question 90

Explanation:

https://docs.microsoft.com/en-us/dynamics365/marketing/transfer-data

Total 248 questions
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