Microsoft MB-220 Practice Test - Questions Answers, Page 8
List of questions
Question 71
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You are setting up a small workshop event. The event will have one session and one speaker.
After you create the event, session and speaker engagement record, you want to publish the event to the event portal. How should you publish the event?
Publish the event. The session and speaker will publish automatically.
Publish the session. The event and speaker will publish automatically.
Publish the event, session and speaker manually.
Publish the event and session separately. Speaker will publish automatically.
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
Question 72
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You are creating a multi-day conference event that is attended by attendees. The attendees will require hotel accommodations. You need to block off rooms for single occupancy, double occupancy and suites at the hotel.
Which method should you use to accomplish your task?
Create a hotel record and then a hotel room allocation record for each room type.
Create a hotel record and then a single hotel room reservation record for all room types.
Create a hotel record and then a single hotel room allocation record for all room types.
Create a hotel record and then a hotel room reservation record for each room type.
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/invite-register-house-event-attendees
Question 73
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You are a marketing professional for Contoso, Ltd.
You have set up a webinar event showcasing the new features of a new product. On the event record, you have set Allow anonymous registrations to Yes. When you check the portal website, you notice that you must create a registration account to register for the event.
Why might the event require you to register anonymously, despite the setting above?
Your portal is a site hosted externally.
Your portal is a site hosted by Dynamics 365 Portals.
Your portal is Dynamics Native Portal.
You must republish the event.
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
Question 74
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You are an event coordinator for Contoso, Ltd, and are creating a multi-day tradeshow event.
You need to set up an event team that will consist of Contoso, Ltd employees, vendors, partners and customers. Which two kinds of records should you associate to the event team member? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Customer
User
Contact
Account
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event
Question 75
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You are a functional consultant in the midst of configuring Dynamics 365 Marketing for an event.
Your manager gives you a list of sponsors and their items. You need to record the information in the system. What should you do?
Create the sponsors in Accounts, and add their items in Equipment. Then, add the relationship into the event.
Create the sponsors in Events Sponsorships. In Sponsorship Type, select Equipment and add their items as the details.
Create the sponsors in Accounts, and add their items in Products. Then, add the relationship into the event.
Create the sponsors in Events Sponsorships, and add their items in Sponsorships Articles.
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-event-sponsorships
Question 76
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You are a Dynamics 365 functional consultant.
Your company hosts multiple events. Some of the event information can be standardized into an event template. Which three settings can be used in a standard event template? Each correct answer presents a complete solution.
Event passes
Event payment
Event sessions and speakers
Event team members
Event venues
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/event-templates
Question 77
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are a marketer at Contoso Inc.
In the past month, the marketing department has been sending customer satisfaction surveys to customers whenever an opportunity is won. They have received over 4,500 responses. You are analyzing the customer satisfaction survey, and do not see any results for the Net Promotor Score (NPS) question in the Satisfaction Metrics Report. You want to see these results. Solution: You add the NPS question as a metric in the survey results report.
Does this solution meet the goal?
Yes
No
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics
Question 78
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are a marketer at Contoso Inc.
In the past month, the marketing department has been sending customer satisfaction surveys to customers whenever an opportunity is won. They have received over 4,500 responses. You are analyzing the customer satisfaction survey, and do not see any results for the Net Promotor Score (NPS) question in the Satisfaction Metrics Report. You want to see these results. Solution: You add the NPS question as a metric in the survey.
Does this solution meet the goal?
Yes
No
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics
Question 79
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are a marketer at Contoso Inc.
In the past month, the marketing department has been sending customer satisfaction surveys to customers whenever an opportunity is won. They have received over 4,500 responses. You are analyzing the customer satisfaction survey, and do not see any results for the Net Promotor Score (NPS) question in the Satisfaction Metrics Report. You want to see these results. Solution: You refresh the satisfaction metrics report.
Does this solution meet the goal?
Yes
No
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics
Question 80
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You are a marketer for Contoso Ltd. You plan to create a survey asking how much people like Contoso’s products. You need to ask a series of single answer questions and have a rating scale for the answers, so the respondent can select a value from the scale to answer each question, Which type of question should you add to your survey?
Net Promoter Score
Rating
Choice
Likert
Explanation:
Question