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Microsoft MB-220 Practice Test - Questions Answers, Page 7

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Question 61

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You are a Dynamics 365 Marketing functional consultant. You need to create a customer journey to capture responses. You complete all the configuration tasks in Dynamics 365 Marketing. However, upon

Question 62

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You are creating a customer journey that sends an email newsletter to a subscription list advertising a limited time offer. The customer journey start and end dates are May 24 through May 29. The c

Question 63

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Your marketing department will be creating multiple email messages to be used in several customer journeys. To prepare for this, you need to create content settings to determine the dynamic values t

Question 64

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In preparing for going live with your customer journey you select “Check for Errors” in the command bar. Which three functions does this command provide? (Choose three.) Each correct answer presents

Question 65

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You need to create a customer journey. You are looking through the gallery of existing customer journey templates to select one to use. Which pieces of information will help you decide which templat

Question 66

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You have a customer journey that sends an email, creates a phone call activity and sends a text message. Which set of actions must you take to activate your customer journey?

Question 67

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You are creating a customer journey. You want to control the actions based on choices the contact makes and control the speed at which those actions happen. Which three types of tiles are available

Question 68

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You have been tasked with creating a customer journey for leads located in the Northwestern United States. Which two conditions must be true in order for the lead to receive your customer journey? E

Question 69

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You are setting up a small workshop event. The event will have one session and one speaker. After you create the event, session and speaker engagement record, you want to publish the event to the e

Question 70

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You are creating a multi-day conference event that is attended by attendees. The attendees will require hotel accommodations. You need to block off rooms for single occupancy, double occupancy and s

Related questions

DRAG DROP You are a functional consultant that needs to create a new marketing form landing page. You want this form structure to be available for multiple future forms. Which five actions should you perform in sequence to complete your task? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

DRAG DROP Your company is Contoso Coffee Beans. The company's marketing department is setting up a real-time journey. After a customer uses the mobile application to sign in to one of the coffee bars, Contoso Coffee Beans wants to send them a push notification through the company's mobile app. This is the first time that the company has used the push message channel. You need to set up a connection to the mobile app. In which order should you perform the actions in Dynamics 365 Customer Insights - Journeys? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

DRAG DROP You are a marketing professional who is conducting training for a group of marketing trainees. You are training on marketing forms and explaining the type of forms in Dynamics 365 Marketing. Which form type applies to each data collection purpose? To answer, drag the appropriate form type to the correct data collection purpose. Each form type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

DRAG DROP You are creating a survey using a Dynamics 365 for Marketing Surveys. You need to include multiple question types. Which survey question types presents the best choice for each scenario/example presented? To answer, drag the appropriate survey question to the scenario/example. Each survey question type may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content. NOTE: Each correct selection is worth one point.

You are configuring Dynamics 365 Customer Insights - Journeys for an upcoming online event. You have the following requirements: * The ability to use breakout rooms. * Event registration must be supported. Which type of Microsoft Teams event should you use?

DRAG DROP At your organization's latest event, booth visitors may sign up to try a newly developed game that uses the mixed reality of Microsoft HoloLens, As part of the sign-on process, the participant is created as a lead in the same Microsoft Dataverse environment where Microsoft Dynamics 365 Marketing is enabled. After the participant plays the game, the game results and points tally are sent to a custom trigger in Dynamics 365 Marketing. After the event, the marketing department wants to use a real-time journey to follow-up with the participants. * The department wants the first email to be sent directly after triggering the journey This email will include different content based on a range of points that are achieved in the game. The marketing department creates different emails for the different point ranges. * After the first email, the lead should be assigned to the correct salesperson for follow-up. You need to create the required steps and set up a Microsoft Power Automate flow to determine the correct salesperson, assign the lead, and create a phone call activity in Dynamics 365.

You created a real-time marketing form for your organization. You need to publish the form where your customers can access It. Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

The legal department in your company indicates that new contacts 'cannot' receive commercial tagged emails unless they opted in to receive them. As part of the onboarding journey for new customers, you send a transactional email requesting that the customers opt in and informing them of the new privacy policy. You need to be sure that you can send out the opt-in message without sending accidental commercial messages. What do you need to set as default values on the preference attributes on a contact?

DRAG DROP You are creating a new site map for the marketing department. The site map must contain the navigation to The modules in Microsoft Dynamics 365 Marketing. You need to use the model-driven app to configure the site map.

You are a marketing automation consultant. Your client wants to understand the benefits of using the natural language feature in Dynamics 365 Marketing. Which two statements explain why your client may want to use the Natural Language feature? Each correct answer presents part of the solution.

Question 61

You are a Dynamics 365 Marketing functional consultant.

You need to create a customer journey to capture responses. You complete all the configuration tasks in Dynamics 365 Marketing. However, upon monitoring the journey statistics you notice that nothing was triggered. What should you do to fix this issue?

Publish the journey to go-live.

Enable an audit trail to capture the events.

Check the security role.

Enable logs to find the root cause.

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Question 62

You are creating a customer journey that sends an email newsletter to a subscription list advertising a limited time offer.

The customer journey start and end dates are May 24 through May 29. The customer journey is configured to send the email, wait one (1) week, then send a follow-up email reminding customers to take advantage of the offer in the newsletter.

Which error should you expect to see in the customer journey designer?

The Audience tile will give you an error saying the journey cannot proceed due to date misconfiguration.

The Newsletter Email tile will give you an error saying the email is being sent out of date range.

The Follow-up Email tie will give you an error saying it cannot be sent outside the specified journey date range.

The Wait tile will give you an error saying the tile is set to expire after the journey end date.

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Question 63

Your marketing department will be creating multiple email messages to be used in several customer journeys. To prepare for this, you need to create content settings to determine the dynamic values to be used.

What is the maximum number of Content Settings that can be set as default for multiple customer journeys?

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Question 64

checks for common errors and shows an error message with advice for fixing them

makes sure all required marketing emails and pages are assigned and published

checks to ensure prerequisites are met

checks for active links to the marketing services that host your email messages

makes sure all required target segment(s) meet your goals

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Question 65

You need to create a customer journey. You are looking through the gallery of existing customer journey templates to select one to use. Which pieces of information will help you decide which template to use?

Target, Recurrence, Purpose, Name

Purpose, Target, Recurrence, Description

Language, Purpose, Target, Recurrence

Language, Owner, Target, Recurrence

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Question 66

You have a customer journey that sends an email, creates a phone call activity and sends a text message. Which set of actions must you take to activate your customer journey?

Validate, then Go Live.

Check for Errors, then Publish

Validate, then Publish.

Check for Errors, then Go Live.

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Question 67

You are creating a customer journey.

You want to control the actions based on choices the contact makes and control the speed at which those actions happen. Which three types of tiles are available to control the flow to meet your needs? (Choose three.) Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Splitter

Decision point

Internal action item

Trigger

Scheduler

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Question 68

You have been tasked with creating a customer journey for leads located in the Northwestern United States. Which two conditions must be true in order for the lead to receive your customer journey? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

The lead must be associated with a contact record.

Follow Email must be set to “Allow”.

The lead must be associated with an account record.

Bulk Email must be set to “Allow”.

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Question 69

You are setting up a small workshop event. The event will have one session and one speaker.

After you create the event, session and speaker engagement record, you want to publish the event to the event portal. How should you publish the event?

Publish the event. The session and speaker will publish automatically.

Publish the session. The event and speaker will publish automatically.

Publish the event, session and speaker manually.

Publish the event and session separately. Speaker will publish automatically.

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Question 70

You are creating a multi-day conference event that is attended by attendees. The attendees will require hotel accommodations. You need to block off rooms for single occupancy, double occupancy and suites at the hotel.

Which method should you use to accomplish your task?

Create a hotel record and then a hotel room allocation record for each room type.

Create a hotel record and then a single hotel room reservation record for all room types.

Create a hotel record and then a single hotel room allocation record for all room types.

Create a hotel record and then a hotel room reservation record for each room type.

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Total 248 questions

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