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As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?
To create market advantage, a program sponsor requests accelerating the implementation of a new manufacturing process that is based on a recently improved system component. The program manager is concerned that the delivery of some program goals could be jeopardized. What should the program manager do?
A program manager initiates a developmental program. Significant resources and funding are required for early activities until the program cost and budget estimates are complete. What should the program manager do to understand the financial environment?
Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?
You are the program manager for a construction program. In this program you are requiring that all workers adhere to the identified safety requirements. Some of the work in the program you've decided is too risky for the program team members so you've hired specialists to manage the dangerous work. The outsourcing of the dangerous work to a specialist is what type of risk response?
You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?
The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?
A company's marketing department fails an internal compliance audit. To comply with the auditor's remediation plan, the legal department mandates that a content management system (CMS) be implemented. After initiating the program for CMS implementation, the program manager discovers that the marketing department has already preselected which CMS technology will be implemented. What should the program manager do to ensure the success of the program?
A program manager, who reports to a company's CIO, is responsible for managing a strategic initiative program. During a program review meeting, the CIO informs the program manager about potential budget cuts that would impact program resources, and urges the program manager to begin delivering benefits more quickly to continue the program. What should the program manager do first?
The program selection committee presents several programs for approval: Program A is estimated to cost US$250,000, and has an annual cash inflow of US$75,000. Program B is estimated to cost US$150,000, and has an annual cash inflow of US$55,000. Program C is estimated to cost US$100,000, and has an annual cash inflow of US$45,000. Program D is estimated to cost US$200,000, and has an annual cash inflow of US$35,000. Which program was selected based solely on a three-year return on investment?

Question 431

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A company is evaluating the implementation of enterprise resource planning (ERP) software. The program manager performs an analysis to confirm the program's feasibility.

What other important step should the program manager complete?

A.
Development of the program's vision statement
A.
Development of the program's vision statement
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B.
Review of strategic goals against any external environmental factors
B.
Review of strategic goals against any external environmental factors
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C.
Identification and documentation of the initial risks for ERP software implementation
C.
Identification and documentation of the initial risks for ERP software implementation
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D.
Mapping of the financial benefits to the ERP software's functionality
D.
Mapping of the financial benefits to the ERP software's functionality
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Suggested answer: A

Question 432

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A new component project is approved by the program governance board. The funding for this component project will be provided by an organization different from the organization funding the program.

Would this be an acceptable funding arrangement?

A.
Yes, only component projects may have different funding sources.
A.
Yes, only component projects may have different funding sources.
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B.
Yes, the program and its components may have different funding sources.
B.
Yes, the program and its components may have different funding sources.
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C.
No, the program and the project must be funded by the same organization.
C.
No, the program and the project must be funded by the same organization.
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D.
No, component projects must be funded by program funds.
D.
No, component projects must be funded by program funds.
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Suggested answer: A

Question 433

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One of the constituent project managers asks a new program manager to obtain approval for an additional key project requirement. A tolerance range is set.

If the tolerance range is too narrow on a program, what effect will multiple minor changes have on the program?

A.
Reduction in program quality
A.
Reduction in program quality
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B.
Degradation of program communications
B.
Degradation of program communications
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C.
Reduction in program risk
C.
Reduction in program risk
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D.
Slow down in program implementation
D.
Slow down in program implementation
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Suggested answer: A

Question 434

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The risk manager completes risk response planning. The risk manager believes that to effectively address all eventualities, an additional action is required.

What should the program manager do next?

A.
Transfer a percentage of known risks.
A.
Transfer a percentage of known risks.
Answers
B.
Establish a contingency reserve.
B.
Establish a contingency reserve.
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C.
Avoid known critical project threats.
C.
Avoid known critical project threats.
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D.
Perform a final review of project scope.
D.
Perform a final review of project scope.
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Suggested answer: B

Question 435

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A large infrastructure development program involves three road construction projects, two sewage line construction projects, and one project to lay underground electric cables. During a program meeting, the project manager of a road construction project communicates that a project risk related to the interdependency with a sewage line project has crossed its risk threshold.

What should the program manager do next?

A.
Modify the program schedule to accommodate the risk.
A.
Modify the program schedule to accommodate the risk.
Answers
B.
Incorporate the project risk into the program risk response strategy.
B.
Incorporate the project risk into the program risk response strategy.
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C.
Instruct the project manager to escalate the risk to the program sponsor.
C.
Instruct the project manager to escalate the risk to the program sponsor.
Answers
D.
Ask the road construction project manager to manage the risk at the project level.
D.
Ask the road construction project manager to manage the risk at the project level.
Answers
Suggested answer: C

Question 436

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A program manager for the construction of a ship reviews the program management plan with a shipyard representative. The shipyard representative indicates that while 65 percent progress was anticipated, only 60 percent has been achieved.

What should the program manager do to ensure benefits realization?

A.
Conduct a program performance analysis based upon the deviation, and update the program business case to reflect the schedule delay.
A.
Conduct a program performance analysis based upon the deviation, and update the program business case to reflect the schedule delay.
Answers
B.
Inform the program sponsor and the steering committee of the delay, and validate the program business case.
B.
Inform the program sponsor and the steering committee of the delay, and validate the program business case.
Answers
C.
Analyze the impact of the delay, review risks identify any corrective actions, and update the benefits management plan.
C.
Analyze the impact of the delay, review risks identify any corrective actions, and update the benefits management plan.
Answers
D.
Update the program schedule, and escalate the issue to the program management office (PMO) to accelerate shipyard work.
D.
Update the program schedule, and escalate the issue to the program management office (PMO) to accelerate shipyard work.
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Suggested answer: D

Question 437

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A program manager is responsible for constructing a US$50 million building. Management suggests it will take three years to complete. The program manager can select a design-build option to optimize the construction schedule to 1.5 years. However, heavy demand for steel is causing price increases and delivery delays. If this trend continues, it could take as long as 4.5 years to complete construction. You learn that a new technology can yield a definitive delivery schedule of 1.25 years.

What is the expected time of delivery?

A.
1.25 years
A.
1.25 years
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B.
1.50 years
B.
1.50 years
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C.
1.75 years
C.
1.75 years
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D.
1.00 years
D.
1.00 years
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Suggested answer: B

Question 438

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A software deployment program for a multinational organization requires the engagement of subcontractors. During the program planning phase, the contracts manager informs the program manager that the primary subcontractor's agreement includes incentives that would potentially conflict with program objectives.

What should the program manager do first?

A.
Review the contracts, and create a program budget contingency.
A.
Review the contracts, and create a program budget contingency.
Answers
B.
Draft a change request for approval by the program steering committee.
B.
Draft a change request for approval by the program steering committee.
Answers
C.
Ask the program management office (PMO) to conduct a risk assessment.
C.
Ask the program management office (PMO) to conduct a risk assessment.
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D.
Review the program charter, and update program objectives accordingly.
D.
Review the program charter, and update program objectives accordingly.
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Suggested answer: D

Question 439

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A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives.

How should the program manager demonstrate the program's progress?

A.
Define the key performance indicators (KPIs) for the program's outcome.
A.
Define the key performance indicators (KPIs) for the program's outcome.
Answers
B.
Invite the key stakeholder to review the program charter and the program objectives.
B.
Invite the key stakeholder to review the program charter and the program objectives.
Answers
C.
Provide additional program performance reports to the key stakeholder.
C.
Provide additional program performance reports to the key stakeholder.
Answers
D.
Maintain the benefits register and provide it to the key stakeholder.
D.
Maintain the benefits register and provide it to the key stakeholder.
Answers
Suggested answer: C

Question 440

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Based on its board's mandate, an organization drafts a new business strategy to meet future challenges, put the business on track, and meet growth expectations. Key to this are upgrading the IT infrastructure and strategic direction to transition the computing platform from onsite to cloud-based, thereby optimizing costs, and providing scalability, performance and high availability.

How should the program manager use the program mission statement to engage program stakeholders?

A.
Publish the program mission statement and interact with operational managers and stakeholders to ensure that programs receive appropriate operational support.
A.
Publish the program mission statement and interact with operational managers and stakeholders to ensure that programs receive appropriate operational support.
Answers
B.
Review, capture and document the organization's current state, its new strategic direction, and how the program will support its mission
B.
Review, capture and document the organization's current state, its new strategic direction, and how the program will support its mission
Answers
C.
Incorporate the names of key stakeholders and their respective influence, power, and authority into the program mission statement.
C.
Incorporate the names of key stakeholders and their respective influence, power, and authority into the program mission statement.
Answers
D.
Update the program mission statement to address strategic business goals, and the influence of stakeholders' interests, concerns, and expectations.
D.
Update the program mission statement to address strategic business goals, and the influence of stakeholders' interests, concerns, and expectations.
Answers
Suggested answer: D
Total 451 questions
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