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Josh is the program manager for his organization and he's leading the analysis for a new program that may be initiated by his company. The analysis is a focus on the return on investment for new software that may be created if the program is initiated. What type of a document is Josh likely creating for his company?

A.
Business case
A.
Business case
Answers
B.
Program charter
B.
Program charter
Answers
C.
Program scope statement
C.
Program scope statement
Answers
D.
Statement of work
D.
Statement of work
Answers
Suggested answer: A

You are the program manager of the MQQ Program. Your program will use equipment and materials that are new to your industry. You have some concerns that there will be delays and waste by your program team because they've not worked with these materials or tools before. You elect to send the resources that will work the most with these tools through training. The cost of the training in this instance is known as which one of the following?

A.
Indirect costs
A.
Indirect costs
Answers
B.
Cost of doing business
B.
Cost of doing business
Answers
C.
Direct costs
C.
Direct costs
Answers
D.
Cost of conformance quality
D.
Cost of conformance quality
Answers
Suggested answer: D

Over the life of your program you've received many change request forms. Some of the change requests have been approved and some have been declined.

Where should you record all change requests and their status?

A.
Change register
A.
Change register
Answers
B.
Integrated change control
B.
Integrated change control
Answers
C.
Program Management Information System
C.
Program Management Information System
Answers
D.
Change log
D.
Change log
Answers
Suggested answer: A

What project management term would you associated with a predetermined budget you're your program?

A.
Program governance
A.
Program governance
Answers
B.
Constraint
B.
Constraint
Answers
C.
Cost baseline
C.
Cost baseline
Answers
D.
Assumption
D.
Assumption
Answers
Suggested answer: B

You are the program manager for your organization and working to create the program statement of work for approval by the program director. All of the following information is defined in the program statement of work except for which one?

A.
Program requirements for resource competency levels
A.
Program requirements for resource competency levels
Answers
B.
Structure of the program management team
B.
Structure of the program management team
Answers
C.
Metrics and qualifications for program acceptance
C.
Metrics and qualifications for program acceptance
Answers
D.
Location of the program work
D.
Location of the program work
Answers
Suggested answer: B

You are the program manager for your organization. A new program is about to initiated and Marcy, your assistant, asks you about the themes that all new programs must map to. All of the following are themes that you can discuss with Marcy except for which one is not a program theme?

A.
Stakeholder management
A.
Stakeholder management
Answers
B.
Requirements analysis
B.
Requirements analysis
Answers
C.
Benefits management
C.
Benefits management
Answers
D.
Program governance
D.
Program governance
Answers
Suggested answer: B

Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?

A.
Medium
A.
Medium
Answers
B.
Sender
B.
Sender
Answers
C.
Decoder
C.
Decoder
Answers
D.
Encoder
D.
Encoder
Answers
Suggested answer: A

You are the program manager for your organization and are planning the composition of the project team. In your organization resources are used from throughout the company and may serve on more than one project. While you, the program manager, will have most of the authority on the program you want the project managers to have authority over the project decisions. What type of an organizational structure does your organization have?

A.
Strong Matrix
A.
Strong Matrix
Answers
B.
Functional
B.
Functional
Answers
C.
Weak Matrix
C.
Weak Matrix
Answers
D.
Projectized
D.
Projectized
Answers
Suggested answer: A

You are the program manager for your organization and your team has reported on a new issue among your program stakeholders. You want to address this issue as soon as possible, but it will need to be studied and reviewed. You recommend that Shirley, one of your program team members, study the issue and present a few solutions in a week's time. What else should you do with the issue?

A.
Determine the time and cost of researching the issue for resolution.
A.
Determine the time and cost of researching the issue for resolution.
Answers
B.
Record the issue in the issue log.
B.
Record the issue in the issue log.
Answers
C.
Document the issue in the lessons learned.
C.
Document the issue in the lessons learned.
Answers
D.
Communicate with the stakeholders that you are addressing the issue.
D.
Communicate with the stakeholders that you are addressing the issue.
Answers
Suggested answer: B

Performing quality assurance in a program can result in which one of the following?

A.
Quality control execution
A.
Quality control execution
Answers
B.
Scope fulfillment
B.
Scope fulfillment
Answers
C.
Quality management plan
C.
Quality management plan
Answers
D.
Change requests
D.
Change requests
Answers
Suggested answer: D
Total 451 questions
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