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As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?
To create market advantage, a program sponsor requests accelerating the implementation of a new manufacturing process that is based on a recently improved system component. The program manager is concerned that the delivery of some program goals could be jeopardized. What should the program manager do?
A program manager initiates a developmental program. Significant resources and funding are required for early activities until the program cost and budget estimates are complete. What should the program manager do to understand the financial environment?
Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?
You are the program manager for a construction program. In this program you are requiring that all workers adhere to the identified safety requirements. Some of the work in the program you've decided is too risky for the program team members so you've hired specialists to manage the dangerous work. The outsourcing of the dangerous work to a specialist is what type of risk response?
You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?
The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?
The program selection committee presents several programs for approval: Program A is estimated to cost US$250,000, and has an annual cash inflow of US$75,000. Program B is estimated to cost US$150,000, and has an annual cash inflow of US$55,000. Program C is estimated to cost US$100,000, and has an annual cash inflow of US$45,000. Program D is estimated to cost US$200,000, and has an annual cash inflow of US$35,000. Which program was selected based solely on a three-year return on investment?
A company's marketing department fails an internal compliance audit. To comply with the auditor's remediation plan, the legal department mandates that a content management system (CMS) be implemented. After initiating the program for CMS implementation, the program manager discovers that the marketing department has already preselected which CMS technology will be implemented. What should the program manager do to ensure the success of the program?
A program manager, who reports to a company's CIO, is responsible for managing a strategic initiative program. During a program review meeting, the CIO informs the program manager about potential budget cuts that would impact program resources, and urges the program manager to begin delivering benefits more quickly to continue the program. What should the program manager do first?

Question 161

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Molly is the program manager for her organization and she is creating a program plan that defines the benefits of the program and how her program and team will create the benefits for the organization. What plan is Molly creating in this scenario?

A.
Quality management plan
A.
Quality management plan
Answers
B.
Business case
B.
Business case
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C.
Program management plan
C.
Program management plan
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D.
Benefits management plan
D.
Benefits management plan
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Suggested answer: D

Question 162

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Which of the following is NOT true regarding the program work breakdown structure (WBS)?

A.
It defines a program and groups the program's discrete work elements in a way that helps organize and define the total work scope of the program.
A.
It defines a program and groups the program's discrete work elements in a way that helps organize and define the total work scope of the program.
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B.
It subdivides the program deliverables to work packages that are linked to the activities within the program.
B.
It subdivides the program deliverables to work packages that are linked to the activities within the program.
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C.
It defines all the work and only the required work for the program.
C.
It defines all the work and only the required work for the program.
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D.
It subdivides the program deliverables to work packages that are linked to the activities within the program.
D.
It subdivides the program deliverables to work packages that are linked to the activities within the program.
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Suggested answer: C

Question 163

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Program management has several themes that the program manager must be aware of. Which one of the following is not a program management theme?

A.
Benefit management
A.
Benefit management
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B.
Stakeholder management
B.
Stakeholder management
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C.
Program governance
C.
Program governance
Answers
D.
Organizational planning
D.
Organizational planning
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Suggested answer: D

Question 164

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You are the program manager for your organization. One of the projects within your program is to install 15,000 light fixtures throughout your organization's corporate campus. The new fixtures will save on electrical costs. Which one of the following choices is an ideal approach to quality assurance and the installation of the light fixtures for this project team?

A.
The cost and time of each installation should go down because of the learning curve.
A.
The cost and time of each installation should go down because of the learning curve.
Answers
B.
The project manager should work with the project team to understand how each fixture is to be installed.
B.
The project manager should work with the project team to understand how each fixture is to be installed.
Answers
C.
The project team members should develop their own system for installation of the fixtures.
C.
The project team members should develop their own system for installation of the fixtures.
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D.
Use a checklist for the installation because it is repeatable work.
D.
Use a checklist for the installation because it is repeatable work.
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Suggested answer: D

Question 165

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Gary is program manager for his organization. His current program is over budget and is slipping on the program schedule. Management has demanded a change to the program scope. What is the most likely type of change management would make to this program scope?

A.
A change to add additional funds to the program scope
A.
A change to add additional funds to the program scope
Answers
B.
A change to reduce the program scope
B.
A change to reduce the program scope
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C.
Anything that management demands
C.
Anything that management demands
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D.
A change to add additional time to the program schedule
D.
A change to add additional time to the program schedule
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Suggested answer: B

Question 166

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Mary has just completed a large program for her organization. What should Mary now do with the program records that she has created throughout the program?

A.
The program records should be archived with the program customer.
A.
The program records should be archived with the program customer.
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B.
The program records should be archived with the program sponsor.
B.
The program records should be archived with the program sponsor.
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C.
The program records should be archived as part of organizational process assets.
C.
The program records should be archived as part of organizational process assets.
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D.
The program records should be archived as part of enterprise environmental factors.
D.
The program records should be archived as part of enterprise environmental factors.
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Suggested answer: C

Question 167

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You are hosting a meeting with all of the vendors that have received a copy of your statement of work. In this meeting, you'll be discussing the statement of work, clarifying the details, and answering any questions the vendors may have about the project. What is this meeting called?

A.
Sales meeting
A.
Sales meeting
Answers
B.
Select sellers process
B.
Select sellers process
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C.
Bidder conference
C.
Bidder conference
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D.
Negotiations
D.
Negotiations
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Suggested answer: C

Question 168

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Your program will create new software and install new hardware for your organization. Some of the goals of the program is to improve employee morale, improve customer service, and boost customer satisfaction. These intangible goals need metrics. What program stakeholder is responsible for quantifying these goals?

A.
Program customer
A.
Program customer
Answers
B.
Program director
B.
Program director
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C.
Program manager
C.
Program manager
Answers
D.
Business analyst
D.
Business analyst
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Suggested answer: C

Question 169

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Hans is the program manager for his organization. His current project has seven constituent projects that each will create deliverables for the organization. Who is responsible for the project deliverables in this scenario?

A.
Project managers
A.
Project managers
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B.
Hans
B.
Hans
Answers
C.
Program director
C.
Program director
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D.
Hans and each project manager
D.
Hans and each project manager
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Suggested answer: A

Question 170

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What is the primary purpose of a project kick-off meeting?

A.
To establish why the project has been initiated.
A.
To establish why the project has been initiated.
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B.
To establish the direction and purpose of the project management plan.
B.
To establish the direction and purpose of the project management plan.
Answers
C.
To establish the roles and responsibilities of the stakeholders.
C.
To establish the roles and responsibilities of the stakeholders.
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D.
To establish who the project manager and project sponsor are for the project.
D.
To establish who the project manager and project sponsor are for the project.
Answers
Suggested answer: A
Total 451 questions
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