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Microsoft MB-210 Practice Test - Questions Answers, Page 3

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Question 21

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You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

User1 asks a user named User2 to assist with the opportunity while she is on vacation.

You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity. What should you do?

Share the record with User2

Share the record with User2

Grant User2 the security role

Grant User2 the security role

Instruct User2 to follow the record

Instruct User2 to follow the record

Add User2 to the Sales team

Add User2 to the Sales team
Suggested answer: A

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security-dev/use-record-based-security-control-access-records#sharing-records

asked 05/10/2024
Jerin Cherian
36 questions

Question 22

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You manage a Dynamics 365 Sales environment.

You need to ensure that all possible activities are automatically converted to leads by using the record creation rule. Which three activities can you convert to leads? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Service activity

Service activity

Email

Email

Phone call

Phone call

Task

Task

Custom activity

Custom activity
Suggested answer: B, C, D
asked 05/10/2024
Michael Serda
36 questions

Question 23

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An order uses quote and order functionality in Dynamics 365 Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often. Which two opportunities can you close as won? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

an opportunity that has quotes in the draft status

an opportunity that has quotes in the draft status

an opportunity that has quotes in the won status

an opportunity that has quotes in the won status

an opportunity that has quotes in the active status

an opportunity that has quotes in the active status

an opportunity that has quotes in the revised status reason

an opportunity that has quotes in the revised status reason
Suggested answer: B, C
asked 05/10/2024
Shadi Akou
35 questions

Question 24

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You use price lists in Dynamics 365 for Sales. Some price lists have expired.

Users need to be able to continue to manage their opportunities.

Which option is possible?

Users can add the expired price list to opportunities created prior to the expire date.

Users can add the expired price list to opportunities created prior to the expire date.

Users can add the expired price list to an opportunity but will see a warning.

Users can add the expired price list to an opportunity but will see a warning.

Opportunities that use the expired price list can continue through their lifecycle.

Opportunities that use the expired price list can continue through their lifecycle.

Opportunities that use the expired price list will display a warning that prices must be replaced.

Opportunities that use the expired price list will display a warning that prices must be replaced.
Suggested answer: D
asked 05/10/2024
Mathijs Sijm
25 questions

Question 25

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An order uses quote and order functionality in Dynamics 365 for Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often.

You need to create a process that meets the following requirements:

Create an order from a quote.

Close the associated opportunity as won.

Update the actual values to reflect values from the quote.

Which two opportunities can you close as won? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

The opportunity has other quotes in the won status.

The opportunity has other quotes in the won status.

The opportunity has other quotes in the draft status.

The opportunity has other quotes in the draft status.

The opportunity has other quotes in the active status.

The opportunity has other quotes in the active status.

The opportunity has other quotes in the revised status reason.

The opportunity has other quotes in the revised status reason.
Suggested answer: A, B
asked 05/10/2024
Frank van Hout
37 questions

Question 26

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A company uses Dynamics 365 for Sales.

You must track a competitor to help your company win a sale.

You need to associate the competitor with a Dynamics 365 entity.

To which type of entity can you associate the competitor?

Opportunity

Opportunity

Lead

Lead

Account

Account

Contacts

Contacts
Suggested answer: A

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit-competitor-record-sales

asked 05/10/2024
Wilson Geneblazo
33 questions

Question 27

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You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

User1 asks a user named User2 to assist with the opportunity while she is on vacation.

You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity. What should you do?

Share the record with User2

Share the record with User2

Grant User2 the stakeholder role

Grant User2 the stakeholder role

Grant User2 the security role

Grant User2 the security role

Instruct User2 to follow the record

Instruct User2 to follow the record
Suggested answer: A

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security-dev/use-record-based-security-control-access-records#sharing-records

asked 05/10/2024
Mark Singer
42 questions

Question 28

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You manage Dynamics 365 environments for client organizations.

A client suspects they are losing business. The client must be able to capture reasons each time an opportunity is lost. You need to configure Dynamics 365 to ensure that you can capture the required information.

Which field should you configure?

Opportunity status reason

Opportunity status reason

Opportunity close status

Opportunity close status

Opportunity status

Opportunity status

Opportunity close status reason

Opportunity close status reason
Suggested answer: A
asked 05/10/2024
Bruno Piovan
27 questions

Question 29

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A company manufactures widgets. Widgets can be sold in the following ways:

Microsoft MB-210 image Question 9 100062 10052024005703000000

The company discovers that customers want to buy widgets individually.

You need to add a unit named Each.

Create the unit Each with Box as the base unit.

Create the unit Each with Box as the base unit.

Update the unit Box with Each as the base unit.

Update the unit Box with Each as the base unit.

Set Each as the primary unit.

Set Each as the primary unit.

Make Each the base unit for all units.

Make Each the base unit for all units.
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-unit-group-add-units

asked 05/10/2024
Instel SL
28 questions

Question 30

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A company is using Dynamics 365 Sales.

Several invoices have an incorrect shipping date.

You need to change the shipping date on all the invoices.

What should you do?

Select an order, edit, and then create an invoice for each incorrect order that corresponds to the invoice.

Select an order, edit, and then create an invoice for each incorrect order that corresponds to the invoice.

Select all invoices simultaneously and select Confirm Invoice to change them.

Select all invoices simultaneously and select Confirm Invoice to change them.

Select individual invoices, select Cancel Invoice for each incorrect order, and then recreate the invoices with the correct date.

Select individual invoices, select Cancel Invoice for each incorrect order, and then recreate the invoices with the correct date.

Select individual invoices and edit. Repeat for all incorrect invoices.

Select individual invoices and edit. Repeat for all incorrect invoices.
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-invoice-sales

asked 05/10/2024
rene laas
49 questions
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