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Question 3 - ITIL-4-DITS discussion

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An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.

Which is the BEST approach to ensure that suppliers and partners support these changes?

A.
Technology replacement modernization
Answers
A.
Technology replacement modernization
B.
Uninterrupted delivery
Answers
B.
Uninterrupted delivery
C.
Sourcing strategy
Answers
C.
Sourcing strategy
D.
Organizational resilience
Answers
D.
Organizational resilience
Suggested answer: C

Explanation:

A sourcing strategy is about deciding how to acquire and manage the resources and capabilities needed to deliver services, including suppliers and partners. An organization that is continually changing to maintain customer and market relevance needs a sourcing strategy that can support these changes by enabling flexibility, agility, innovation and collaboration with suppliers and partners. Reference: ITIL 4 Leader: Digital and IT Strategy, page 75-76

asked 18/09/2024
Jeff Silverman
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