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Question 6 - ITIL-4-DITS discussion

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An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.

Which is the BEST approach to pricing and charging for the services in the new market?

A.
Adopt a short-term Increase in the pricing and margins
Answers
A.
Adopt a short-term Increase in the pricing and margins
B.
Adjust competitive prices for the market and competition
Answers
B.
Adjust competitive prices for the market and competition
C.
Ensure service costs are clear to the consumers to help regulate prices
Answers
C.
Ensure service costs are clear to the consumers to help regulate prices
D.
Establish long-term contracts with fixed prices to help secure future Income
Answers
D.
Establish long-term contracts with fixed prices to help secure future Income
Suggested answer: B

Explanation:

Adjusting competitive prices for the market and competition is about setting prices that reflect the value of the services, the demand and supply in the market, and the prices of similar or substitute services offered by competitors. This can help attract customers, increase sales, and gain market share. Reference: ITIL 4 Leader: Digital and IT Strategy, page 81

asked 18/09/2024
PRABHAT VAIBHAV
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