ExamGecko
Question list
Search
Search

List of questions

Search

Related questions











Question 21 - ITIL-4-DITS discussion

Report
Export

An organization strategy requires them to continually maintain market relevance.

Which approach is the MOST relevant to achieve this objective?

A.
Customer 360
Answers
A.
Customer 360
B.
Digital transformation
Answers
B.
Digital transformation
C.
Employee 360
Answers
C.
Employee 360
D.
PESTLE analysis
Answers
D.
PESTLE analysis
Suggested answer: B

Explanation:

Digital transformation is the most relevant approach to achieve the objective of continually maintaining market relevance. It is about using digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. It also helps to create value, enhance competitiveness, and foster innovation.

Reference: ITIL 4 Leader: Digital and IT Strategy, page 5

asked 18/09/2024
Stefan Lundmark
44 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first