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Question 22 - ITIL-4-DITS discussion

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Which is the BEST description of the relationship between organization's products, services, and resources?

A.
An organization's services ate based on the organization's products
Answers
A.
An organization's services ate based on the organization's products
B.
An organization's products are required for the execution of an activity
Answers
B.
An organization's products are required for the execution of an activity
C.
An organization's resources are combinations of the organization's products
Answers
C.
An organization's resources are combinations of the organization's products
D.
An organization's resources are combinations of the organization's services
Answers
D.
An organization's resources are combinations of the organization's services
Suggested answer: B

Explanation:

An organization's products are required for the execution of an activity is the best description of the relationship between organization's products, services, and resources. A product is a configuration of an organization's resources designed to offer value for a consumer. A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve without specific costs and risks. A resource is anything that might help deliver an organizational objective. Reference: ITIL 4

Leader: Digital and IT Strategy, page 11-12

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asked 18/09/2024
Thiago B
43 questions
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