A service provider a developing an operating model to support a new social media service that enables their business strategy.
They have included the following in the operating model:
• a definition of how suppliers will be Involved in the delivery of the service
• a description of me main performance measures required
Which additional element MUST be included to ensure that the essential themes of the operating model are covered?

Question

A service provider a developing an operating model to support a new social media service that enables their business strategy.

They have included the following in the operating model:

• a definition of how suppliers will be Involved in the delivery of the service

• a description of me main performance measures required

Which additional element MUST be included to ensure that the essential themes of the operating model are covered?

Yun-Ting Lo · Accepted Answer

Descriptions of the series of steps for the work that is required to create and support the service

Yun-Ting Lo · Answer

A list of vendors who will provide the components mat form the social media service

Yun-Ting Lo · Answer

An inventory of the mam technology components that will be located at the head office data centre

Yun-Ting Lo · Answer

Definitions of the service management toolsets needed to support the service

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