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Question 9 - ITIL-4-DITS discussion

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An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?

A.
The Chief Digital Officer should define and implement the programme
Answers
A.
The Chief Digital Officer should define and implement the programme
B.
A digital task force should be appointed to define and Implement me programme
Answers
B.
A digital task force should be appointed to define and Implement me programme
C.
individual initiatives should be defined and implemented separately
Answers
C.
individual initiatives should be defined and implemented separately
D.
The organization's governing body should define and implement the programme
Answers
D.
The organization's governing body should define and implement the programme
Suggested answer: B

Explanation:

A digital task force is a cross-functional team that is responsible for defining and implementing a large scale digital transformation programme. This can help ensure that the programme is aligned with the organization's vision and strategy, has clear objectives and scope, follows a structured approach, leverages best practices and innovation, and delivers value to the organization and its stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 47-48

asked 18/09/2024
David Rossi
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