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Question 8 - ITIL-4-DITS discussion

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The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.

What should this approach focus on?

A.
Organizational agility
Answers
A.
Organizational agility
B.
Organizational resilience
Answers
B.
Organizational resilience
C.
Elimination of waste
Answers
C.
Elimination of waste
D.
Uninterrupted delivery
Answers
D.
Uninterrupted delivery
Suggested answer: C

Explanation:

Elimination of waste is about identifying and removing any activities, resources, or outputs that do not add value to the customers or the organization. This can help optimize value streams and processes, improve efficiency and effectiveness, reduce costs and risks, and increase customer satisfaction. Reference: ITIL 4 Leader: Digital and IT Strategy, page 64

asked 18/09/2024
ONWUDIWE NYENKE
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