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Question 24 - ITIL-4-DITS discussion

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Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?

A.
The innovation is low cost
Answers
A.
The innovation is low cost
B.
The innovation is essential for the a organization to survive
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B.
The innovation is essential for the a organization to survive
C.
The innovation will deliver significant benefit for the organization
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C.
The innovation will deliver significant benefit for the organization
D.
The innovation is low risk
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D.
The innovation is low risk
Suggested answer: C

Explanation:

The innovation will deliver significant benefit for the organization is a reason why an organization might choose to implement an innovation even though it does not meet its minimum requirement for "return on investment" (ROI). This means that the organization values the long-term or intangible benefits of the innovation more than the short-term or financial returns. For example, the innovation might enhance customer satisfaction, brand reputation, market share, or social impact. Reference:

ITIL 4 Leader: Digital and IT Strategy, page 27-28

asked 18/09/2024
Andrew Oliphant
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