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Question 29 - ITIL-4-DITS discussion

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An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

A.
Digital positioning
Answers
A.
Digital positioning
B.
Organizational disruption
Answers
B.
Organizational disruption
C.
Digital transformation
Answers
C.
Digital transformation
D.
Operational technology
Answers
D.
Operational technology
Suggested answer: C

Explanation:

Digital transformation is the use of digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. An organization that has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives has undergone a digital transformation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5

asked 18/09/2024
saud ahmed
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