In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict.
How should the project manager resolve the problem?

Question

In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict.

How should the project manager resolve the problem?

Joel Vasco Rodriguez · Accepted Answer

Use a direct, collaborative approach with the technician and supervisor

Joel Vasco Rodriguez · Answer

Provide a just-in-time training to the technician to improve their skill set

Joel Vasco Rodriguez · Answer

Replace the technician with a high performing resource as time is critical

Joel Vasco Rodriguez · Answer

Talk to the supervisor to tone down their approach and attitude

Question list

List of questions

Question 1

(0)

Question 2

(0)

Question 3

(0)

Question 4

(0)

Question 5

(0)

Question 6

(0)

Question 7

(0)

Question 8

(0)

Question 9

(0)

Question 10

(0)

Related questions

Question 85 - PMP discussion

Suggested answer: A

0 comments