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Question 371 - PMP discussion

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During the closing process, the project manager learns that one deliverable is not meeting customer expectations.

How should the project manager proceed?

A.
Ask the customer to issue a change request with the information to analyze and provide a solution
Answers
A.
Ask the customer to issue a change request with the information to analyze and provide a solution
B.
Review the deliverable requirements, check the customer approval criteria, and proceed accordingly
Answers
B.
Review the deliverable requirements, check the customer approval criteria, and proceed accordingly
C.
Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties
Answers
C.
Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties
D.
Contact the project sponsor and ask for help in negotiating the closing of the project with the customer
Answers
D.
Contact the project sponsor and ask for help in negotiating the closing of the project with the customer
Suggested answer: B
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asked 23/09/2024
Mark Singer
42 questions
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