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Salesforce Certified Strategy Designer Practice Test - Questions Answers, Page 6

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Question 51

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As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.

Which considerations should a strategy designer share*?

Applicable privacy acts
Applicable privacy acts
Globally-accepted privacy act
Globally-accepted privacy act
Cookie consent requirements
Cookie consent requirements
Suggested answer: A

Explanation:

The strategy designer should share applicable privacy acts as a consideration when collecting personally identifiable information to share in an aggregate format. Privacy acts are laws or regulations that protect the privacy and security of personal data collected by organizations. They vary by country or region, and may have different requirements or restrictions for data collection, processing, storage, and sharing.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/consider-applicable-privacy-acts

asked 23/09/2024
Evans Sajere
22 questions

Question 52

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Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs.

Which course of action should CK's strategy designer propose to improve the situation'?

Request product owners to envision future state and provide better requirements.
Request product owners to envision future state and provide better requirements.
Clarify requirements and enable quality assurance teams with better acceptance criteria.
Clarify requirements and enable quality assurance teams with better acceptance criteria.
Facilitate a co-creation workshop to help generate ideas grounded in research insights.
Facilitate a co-creation workshop to help generate ideas grounded in research insights.
Suggested answer: C

Explanation:

The strategy designer should propose facilitating a co-creation workshop to help generate ideas grounded in research insights, to improve the situation of customer churn due to a disconnect between product features and user needs. A co-creation workshop is a method that involves collaborating with stakeholders and users to ideate and prototype solutions based on research findings and user feedback. It helps create solutions that are aligned with user needs and expectations, and increase user engagement and satisfaction.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/facilitate-a-co-creation-workshop

asked 23/09/2024
Premier Lane
36 questions

Question 53

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A strategy designer creates a bridge from the project vision to product development through prioritization.

Which factor should be considered to minimize cost and maximize value?

Usability
Usability
Velocity
Velocity
Effort
Effort
Suggested answer: C

Explanation:

Effort is a factor that should be considered to minimize cost and maximize value when prioritizing ideas or features. Effort refers to the amount of time, resources, or complexity required to implement a solution. It helps estimate the cost-benefit ratio of each solution, and select the ones that deliver the most value with the least effort.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/prioritize-ideas-with-a-priority-matrix

asked 23/09/2024
Steven Cantu
39 questions

Question 54

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A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.

Which tool should be used to facilitate and share this vision'

Cross-functional survey
Cross-functional survey
Storyboard
Storyboard
Creative brief
Creative brief
Suggested answer: B

Explanation:

A storyboard is a tool that should be used to facilitate and share the vision of a new patient experience. A storyboard is a visual narrative that illustrates the user's journey with a product or service, using sketches, images, or text. It helps communicate the value proposition and key features of the solution, and how it addresses the user's needs and goals.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-storyboard

asked 23/09/2024
Junwei Li
41 questions

Question 55

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The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.

What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7

Select the most senior stakeholder's goal as a path forward.
Select the most senior stakeholder's goal as a path forward.
Share customer needs and tie them to business goals.
Share customer needs and tie them to business goals.
Complete a competitive analysis collaboratively in a workshop.
Complete a competitive analysis collaboratively in a workshop.
Suggested answer: B

Explanation:

The strategy designer should share customer needs and tie them to business goals to build a shared understanding and agreement among business leaders to move forward with the new initiative of creating a new line of sustainable footwear. This helps demonstrate the value and relevance of the initiative, and how it aligns with the business vision and objectives.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/share-customer-needs-and-tie-them-to-business-goals

asked 23/09/2024
Mohammad Musa
39 questions

Question 56

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At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.

What is the reason why marker choice is important?

They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.
They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.
They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.
They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.
They enable stakeholders to focus on generating ideas rather than detailing UI.
They enable stakeholders to focus on generating ideas rather than detailing UI.
Suggested answer: C

Explanation:

The reason why marker choice is important is that they enable stakeholders to focus on generating ideas rather than detailing UI. Fat markers are thick pens that limit the level of detail that can be drawn on a sticky note. They help stakeholders concentrate on the concept or idea behind the sketch, rather than the user interface or visual design.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/sketch-with-fat-markers

asked 23/09/2024
Test Test
25 questions

Question 57

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A strategy designer is working on an app for the financial industry and gets the sense that stakeholders don't share a common understanding of customer pain points.

What should the strategy designer create to align stakeholders on the most important customer issues'?

Service blueprint
Service blueprint
Journey map
Journey map
Data dashboard
Data dashboard
Suggested answer: B

Explanation:

A journey map is a tool that the strategy designer should create to align stakeholders on the most important customer issues. A journey map is a visual representation of the customer's experience with a product or service, from their perspective. It helps identify the customer's needs, goals, pain points, emotions, and touchpoints across different stages of their journey. It also helps prioritize and address the most critical customer problems or opportunities for improvement.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-a-journey-mapping-session

asked 23/09/2024
Jason Potter
45 questions

Question 58

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A pilot program for drone-delivered footwear reveals that while customers like the idea of this service, the cost of delivering it outweighs the price customers are willing to pay.

Which criterion is not being met?

Desirability
Desirability
Feasibility
Feasibility
Viability
Viability
Suggested answer: C

Explanation:

Viability is the criterion that is not being met by the pilot program for drone-delivered footwear. Viability refers to how profitable or sustainable a product or service is, given the market demand and cost structure. It can be measured by comparing the revenue and expenses of the product or service, and assessing the return on investment or break-even point.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-business-model-canvas

asked 23/09/2024
Elizabeth Holland
41 questions

Question 59

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The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.

What is a key reason why they would engage the developer team?

To research new features
To research new features
To provide design feedback
To provide design feedback
To validate technical limitations
To validate technical limitations
Suggested answer: C

Explanation:

The key reason why the design team would engage the developer team is to validate technical limitations. Technical limitations are constraints or challenges that affect the feasibility or viability of a solution, such as platform capabilities, integrations, performance, security, or scalability. The design team should consult with the developer team to understand and address these limitations, and ensure that the solution is realistic and achievable.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/engage-technical-stakeholders

asked 23/09/2024
Carole Pie
40 questions

Question 60

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Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.

What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

Phases of feature development
Phases of feature development
Instrumentation and POC prototypes
Instrumentation and POC prototypes
Effort sizing and user story points
Effort sizing and user story points
Suggested answer: A

Explanation:

Phases of feature development are needed from the strategy designer to inform a roadmap from MVP to mature offering. Phases of feature development are stages or steps that define how a feature or solution will evolve over time, from its initial version to its final version. They help plan and prioritize the scope and sequence of work, and communicate the vision and value proposition of the product or service.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-phases-of-feature-development

asked 23/09/2024
Mukesh Kumar
33 questions
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