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A user reports limited or no connectivity on a laptop. A technician runs ipconf ig /all with the following result:

Which of the following is the MOST likely cause of this issue?

A.
DHCP failure
A.
DHCP failure
Answers
B.
ARP cache
B.
ARP cache
Answers
C.
DNS resolution
C.
DNS resolution
Answers
D.
Duplicate IP address
D.
Duplicate IP address
Answers
Suggested answer: A

Explanation:


An end user discovered that the touch-screen features on a Windows device have stopped working.

Which of the following should a technician check?

A.
Performance monitor
A.
Performance monitor
Answers
B.
Tablet/PC settings
B.
Tablet/PC settings
Answers
C.
System configuration
C.
System configuration
Answers
D.
Display settings
D.
Display settings
Answers
Suggested answer: B

Explanation:

If the touch-screen features on a Windows device have stopped working, a technician should check the Tablet/PC settings. The Tablet/PC settings contain options for configuring the touch-screen features on a Windows device. By checking the Tablet/PC settings, the technician can ensure that the touch-screen features are enabled and configured correctly.If the touch-screen features on a Windows device have stopped working, a technician should check the Tablet/PC settings. The touch-screen settings may have been disabled or there may be a driver issue that needs to be resolved. Reference: CompTIA A+ Certification Exam Guide, pg. 536

A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.

No source found The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?

A.
Check the bulb on the projector and replace it with a new one.
A.
Check the bulb on the projector and replace it with a new one.
Answers
B.
Check the display settings on the computer and set them to extend/duplicate.
B.
Check the display settings on the computer and set them to extend/duplicate.
Answers
C.
Replace the projector with another known-good one and try again.
C.
Replace the projector with another known-good one and try again.
Answers
D.
Replace the video card on the machine that is plugged in to the projector, as it has gone bad.
D.
Replace the video card on the machine that is plugged in to the projector, as it has gone bad.
Answers
Suggested answer: B

Explanation:

If a user is unable to connect a laptop to a projector or videoconferencing system and sees the error message "No source found," the next step should be to check the display settings on the computer and set them to extend/duplicate. This will ensure that the laptop's display is being output to the external device. Reference: CompTIA A+ Certification Exam Guide, pg. 514

A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?

A.
Enabling and configuring a 5GHz antenna
A.
Enabling and configuring a 5GHz antenna
Answers
B.
Configuring separate IP ranges
B.
Configuring separate IP ranges
Answers
C.
Enabling multiple SSIDs
C.
Enabling multiple SSIDs
Answers
D.
Configuring all devices with different channels
D.
Configuring all devices with different channels
Answers
Suggested answer: D

Explanation:

If a technician is implementing a SOHO wireless solution with three access points and wants to avoid high latency, the technician should configure all devices with different channels. By configuring all devices with different channels, the technician can ensure that the wireless signals from each access point do not interfere with each other, which can cause high latency.

Which of the following would MOST likely be used to connect one or more devices lo the internet in a SOHO?

A.
Hub
A.
Hub
Answers
B.
Ethernet gateway
B.
Ethernet gateway
Answers
C.
Wireless access point
C.
Wireless access point
Answers
D.
Router
D.
Router
Answers
Suggested answer: D

Explanation:

A router is a device that connects one or more networks, such as a home or small office network, to the internet. It allows multiple devices to share a single internet connection and provides network address translation (NAT) to enable communication between the devices on the local network and the internet. A hub, Ethernet gateway, or wireless access point does not provide this functionality.A router is the most likely device to be used to connect one or more devices to the internet in a SOHO. A router can provide network address translation (NAT), firewall protection, and other features that are important for securing and managing a network. Reference: CompTIA A+ Certification Exam Guide, pg. 355

The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint

readers?

A.
Grant all registered employees access to each machine.
A.
Grant all registered employees access to each machine.
Answers
B.
Restrict device access to only the user to whom the laptop is assigned.
B.
Restrict device access to only the user to whom the laptop is assigned.
Answers
C.
Limit device access to departments and guest users.
C.
Limit device access to departments and guest users.
Answers
D.
Give each team member a USB drive that bypasses the reader to allow guest users lo log in.
D.
Give each team member a USB drive that bypasses the reader to allow guest users lo log in.
Answers
Suggested answer: B

Explanation:

The most secure way to implement fingerprint readers would be to restrict device access to only the user to whom the laptop is assigned. This ensures that only authorized personnel have access to the device, reducing the risk of unauthorized access and data breaches.

A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?

A.
Domain Name System
A.
Domain Name System
Answers
B.
Gateway
B.
Gateway
Answers
C.
Subnet
C.
Subnet
Answers
D.
IP address
D.
IP address
Answers
Suggested answer: A

Explanation:

The cause of the issue is likely due to a DNS resolution issue. While the technician can ping the servers by IP address, they cannot ping the UNC path, indicating an issue with the name resolution.This can be resolved by configuring the correct DNS server settings.

A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?

A.
Use another brand of VGA lo DisplayPort adapter.
A.
Use another brand of VGA lo DisplayPort adapter.
Answers
B.
Research the issue further and formulate a new hypothesis to test.
B.
Research the issue further and formulate a new hypothesis to test.
Answers
C.
Ask the user additional clarifying questions regarding the issue.
C.
Ask the user additional clarifying questions regarding the issue.
Answers
D.
Document the action taken and the outcome.
D.
Document the action taken and the outcome.
Answers
Suggested answer: C

Explanation:

https://spryzensecurity.medium.com/what-is-troubleshooting-methodology-40cec6b6494The technician should ask the user additional clarifying questions regarding the issue. This will help to identify any other potential causes of the issue, such as software configuration or compatibility issues, before attempting any further troubleshooting steps.

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

A.
The hard disk drivers have been corrupted
A.
The hard disk drivers have been corrupted
Answers
B.
The HDD cables need reseating.
B.
The HDD cables need reseating.
Answers
C.
A RAID disk failed.
C.
A RAID disk failed.
Answers
D.
The HDD has no free space.
D.
The HDD has no free space.
Answers
Suggested answer: D

Explanation:

If a user’s PC is very sluggish, the HDD light on the PC is constantly on without blinking, the PC itself is slow receiving input, and it takes a very long time to load the OS, the HDD has no free space is most likely the cause of these issues.

When the hard disk drive (HDD) has no free space, the computer may become slow and unresponsive. The technician should check the amount of free space on the HDD and delete any unnecessary files to free up space.

A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?

A.
Duplex
A.
Duplex
Answers
B.
Collate
B.
Collate
Answers
C.
Landscape
C.
Landscape
Answers
D.
Transparency
D.
Transparency
Answers
Suggested answer: A

Explanation:

The user should configure the print job to use the Duplex option, which will print on both sides of the paper and reduce the amount of paper used.

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