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A technician is installing a USB Wi-Fi card. Which of the following would be the MOST appropriate way for the technician to receive the latest official drivers for the device?

A.
Download the drivers from the vendor's website.
A.
Download the drivers from the vendor's website.
Answers
B.
Allow the OS to install the drivers automatically.
B.
Allow the OS to install the drivers automatically.
Answers
C.
Utilize a third-party. non-OEM driver.
C.
Utilize a third-party. non-OEM driver.
Answers
D.
Run the autoinstall CD.
D.
Run the autoinstall CD.
Answers
Suggested answer: A

Explanation:

The most appropriate way for the technician to receive the latest official drivers for a USB Wi-Fi card is to download them from the vendor’s website. This ensures that the drivers are compatible, updated, and secure. Allowing the OS to install the drivers automatically may not provide the latest or best drivers for the device. Utilizing a third-party, non-OEM driver could cause compatibility or security issues. Running the autoinstall CD could install outdated or unnecessary software along with the drivers

A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service. Which of the following BEST describes the type of service that is in use?

A.
Hybrid cloud
A.
Hybrid cloud
Answers
B.
Infrastructure as a service
B.
Infrastructure as a service
Answers
C.
Public cloud
C.
Public cloud
Answers
D.
Private cloud
D.
Private cloud
Answers
Suggested answer: C

Explanation:

A public cloud is a cloud computing model that provides services and resources to anyone over the internet. The service that the user uploads a file to is an example of a public cloud service, as it is accessible via a web browser and a client application, allows multiple users to access the file, and is provided by a third party for a monthly fee. A hybrid cloud is a combination of public and private cloud services that share data and resources. Infrastructure as a service is a cloud computing model that provides servers, storage, networking, and software over the internet. Private cloud is a cloud computing model that provides services and resources to a specific organization or group over a private network

A technician connects a new computer to the internet and then opens the wiring closet. Even though all of the wires are terminated, nothing in the wring closet is labeled. Which of the following tools should the technician use to complete the task?

A.
Cable tester
A.
Cable tester
Answers
B.
Loopback plug
B.
Loopback plug
Answers
C.
Toner probe
C.
Toner probe
Answers
D.
Punchdown tool
D.
Punchdown tool
Answers
Suggested answer: C

Explanation:

A toner probe is a tool that can be used to trace and identify cables in a wiring closet. The technician can use a toner probe to find the cable that connects the new computer to the internet. A cable tester is a tool that can be used to check the continuity and quality of a cable. A loopback plug is a tool that can be used to test network ports or cables by sending and receiving signals from the same device. A punchdown tool is a tool that can be used to terminate wires into a patch panel or jack.

A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use.

Which of the following should the technician do to resolve the issue?

A.
Replace the video input cable.
A.
Replace the video input cable.
Answers
B.
Change the bulb.
B.
Change the bulb.
Answers
C.
Clean the air filter.
C.
Clean the air filter.
Answers
D.
Swap the power cord.
D.
Swap the power cord.
Answers
Suggested answer: C

Explanation:

Cleaning the air filter is the best action to resolve the issue of a projector that shuts down after fifteen minutes of use. A dirty air filter can cause overheating and trigger the projector’s thermal protection mechanism. Replacing the video input cable, changing the bulb, or swapping the power cord are unlikely to solve the overheating issue

A technician is working to connect an RS-232 serial signature pad to a customer's ultralightweight laptop. Which of the following should the technician use to install the device?

A.
Port replicator
A.
Port replicator
Answers
B.
Wi-Fi Direct
B.
Wi-Fi Direct
Answers
C.
Hotspot
C.
Hotspot
Answers
D.
USB-C cable
D.
USB-C cable
Answers
Suggested answer: D

Explanation:

A USB-C cable is the best option for installing an RS-232 serial signature pad to an ultralightweight laptop. USB-C is a universal connector that supports various protocols and devices, including serial devices. A port replicator is a device that expands the connectivity options of a laptop by providing additional ports. Wi-Fi Direct is a wireless technology that allows devices to connect directly without a router or access point. Hotspot is a feature that allows a device to share its internet connection with other devices via Wi-Fi, Bluetooth, or USB.

Using the output below:

Which of the following is the default gateway?

A.
172.25.1.252
A.
172.25.1.252
Answers
B.
172.25.1.39
B.
172.25.1.39
Answers
C.
172.25.1.4
C.
172.25.1.4
Answers
D.
255.255.255.0
D.
255.255.255.0
Answers
Suggested answer: A

Explanation:

The default gateway is the IP address of the router or device that connects a network to another network or the internet. In the output below, the default gateway is 172.25.1.252, as shown in the line “Default Gateway . . . . . . . . . : 172.25.1.252”. The other IP addresses are not default gateways, but either local IP addresses (172.25.1.39 and 172.25.1.4) or subnet masks (255.255.255.0).

Which of the following cloud-computing concepts describes an application that is hosted on the internet but can be used and configured as needed internally per organization?

A.
Hybrid cloud
A.
Hybrid cloud
Answers
B.
Public cloud
B.
Public cloud
Answers
C.
laaS
C.
laaS
Answers
D.
SaaS
D.
SaaS
Answers
E.
PaaS
E.
PaaS
Answers
Suggested answer: E

Explanation:

Platform as a service (PaaS) is a cloud-computing concept that describes an application that is hosted on the internet but can be used and configured as needed internally per organization. PaaS provides a platform for developing, testing, deploying, and managing applications without having to maintain the underlying infrastructure or software. Hybrid cloud is a combination of public and private cloud services that share data and resources. Public cloud is a cloud computing model that provides services and resources to anyone over the internet. Infrastructure as a service (IaaS) is a cloud computing model that provides servers, storage, networking, and software over the internet

Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?

A.
NFC
A.
NFC
Answers
B.
Hotspot
B.
Hotspot
Answers
C.
Bluetooth
C.
Bluetooth
Answers
D.
USB
D.
USB
Answers
Suggested answer: A

Explanation:

Near field communication (NFC) is a function that enables contactless payments with a phone by allowing it to communicate with compatible devices within close proximity. If NFC is not working properly, the user will not be able to perform contactless payments with the phone. Hotspot is a feature that allows a device to share its internet connection with other devices via Wi-Fi, Bluetooth, or USB. Bluetooth is a wireless technology that allows devices to connect and exchange data over short distances. USB is a standard interface that connects devices such as keyboards, mice, flash drives, etc

A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?

A.
High latency
A.
High latency
Answers
B.
Page orientation
B.
Page orientation
Answers
C.
Driver mismatch
C.
Driver mismatch
Answers
D.
Multipage misfeed
D.
Multipage misfeed
Answers
Suggested answer: D

Explanation:

A multipage misfeed is when more than one sheet of paper feeds into the printer at once, causing paper jams or misprints. A multipage misfeed can be caused by low paper supply or wrinkled paper in the tray, as reported by the user in this case. High latency is not related to paper jams, but to network delays or slow performance. Page orientation refers to whether the page is printed in portrait or landscape mode, which does not affect paper jams either. Driver mismatch could cause printing errors or compatibility issues, but not paper jams.

Which of the following frequency bands do 802.11b and 802.11g operate in?

A.
1GHz
A.
1GHz
Answers
B.
2.4GHz
B.
2.4GHz
Answers
C.
5GHz
C.
5GHz
Answers
D.
6GHz
D.
6GHz
Answers
Suggested answer: B

Explanation:

The frequency bands that 802.11b and 802.11g operate in are 2.4GHz bands, which allow for longer range but lower speed than higher frequency bands such as 5GHz or 6GHz bands used by newer standards such as 802.11a/n/ac/ax.

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