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CompTIA 220-1101 Practice Test - Questions Answers, Page 32

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Question 311

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A user reports a monitor, keyboard, mouse. and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer. USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to MOST likely resolve the issue?

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Question 312

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A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some keys on the keyboard. The technician inspector the laptop but does not find any physical damage caused by the user. Which of the following is the MOST likely cause of the issue?

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Question 313

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A customer reports that, after a technician replaced a laptop screen, the laptop is only able to connect to a Wi-Fi network it is positioned very close to a wireless access point Which of the following should the technician verify FIRST?

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Question 314

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A SOHO customer would like to purchase network hardware to enhance security. The hardware should perform stateful packet Inspection Which of the following would BEST address the customer's need?

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Question 315

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A technician is setting up three web servers foe a retail company that takes online orders for its products. Which of the following network host services should the technician use to ensure the servers' resources will be utilized efficiently?

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Question 316

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A user is attempting to connect a streaming media device to a hotel's tree wireless internet However, the user is unable to pass through the captive portal. Which of the following would MOST likely allow the user to connect the device to the internet?

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Question 317

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Which of the following wireless networking protocols will support both 2.4GHz and 5GHz devices?

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Question 318

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A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

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Question 319

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A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

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Question 320

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A technician has verified full system functionality and implemented preventive measures. Which of the following represents the NEXT step the technician should take according to the best practice methodology?

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