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A user purchased a new smartphone and headset and is trying to connect them. Which of the following is the best way to connect the devices?

A.
Enable pairing.
A.
Enable pairing.
Answers
B.
Use a hotspot.
B.
Use a hotspot.
Answers
C.
Use NFC.
C.
Use NFC.
Answers
D.
Enable synchronization.
D.
Enable synchronization.
Answers
Suggested answer: A

Explanation:

The best way to connect the devices is A. Enable pairing.

Pairing is a process that allows two Bluetooth devices, such as a smartphone and a headset, to communicate with each other wirelessly. Pairing creates a secure connection between the devices and allows them to exchange data and audio signals. To pair the devices, the user needs to enable Bluetooth on both devices, make them discoverable, and select the desired device from the list of available devices. The user may also need to enter a PIN code or confirm a passkey to complete the pairing process .

The other options are not the best ways to connect the devices. A hotspot is a feature that allows a smartphone to share its cellular data connection with other devices via Wi-Fi, Bluetooth, or USB. A hotspot can provide internet access to other devices, but it does not allow them to communicate with each other directly. NFC stands for Near Field Communication, which is a technology that allows two devices to exchange data by bringing them close together (usually within 4 cm). NFC can be used to initiate pairing between two Bluetooth devices, but it cannot establish a connection by itself.

Synchronization is a process that allows two devices to update and match their data, such as contacts, calendars, photos, or music. Synchronization can be done via Wi-Fi, Bluetooth, USB, or cloud services, but it requires an existing connection between the devices.

A technician installed a high-end graphics card in a desktop, and now, the desktop randomly shuts down during operations. Which of the following should the technician do next?

A.
Confirm the power supply is grounded.
A.
Confirm the power supply is grounded.
Answers
B.
Check the power supply wattage rating.
B.
Check the power supply wattage rating.
Answers
C.
Check whether the power supply is redundant.
C.
Check whether the power supply is redundant.
Answers
D.
Confirm the power cables are well connected.
D.
Confirm the power cables are well connected.
Answers
Suggested answer: B

Explanation:

The correct answer is B. Check the power supply wattage rating.

A possible cause of the desktop randomly shutting down during operations is that the power supply is not able to provide enough power for the high-end graphics card. The power consumption of today's graphics cards has increased a lot, and the top models demand between 110 and 270 watts from the power supply1. Therefore, the technician should check the power supply wattage rating and make sure it is sufficient for the graphics card and the rest of the components. Confirming the power supply is grounded, checking whether the power supply is redundant, or confirming the power cables are well connected are not likely to solve this problem.

Which of the following delivers internet over a copper medium?

A.
ONT
A.
ONT
Answers
B.
SDN
B.
SDN
Answers
C.
DSL
C.
DSL
Answers
D.
WISP
D.
WISP
Answers
Suggested answer: C

Explanation:

The correct answer is C. DSL.

DSL stands for Digital Subscriber Line, which is a technology that delivers internet over a copper medium, such as a telephone line. DSL uses different frequencies than voice calls, so it can provide both internet and phone service simultaneously. DSL can offer faster speeds than dial-up, but it depends on the distance from the service provider and the quality of the copper line .

The other options are not technologies that deliver internet over a copper medium. ONT stands for Optical Network Terminal, which is a device that converts optical signals from a fiber optic cable to electrical signals for a copper cable or a wireless router. ONT is used for fiber-to-the-home (FTTH) internet service, which delivers internet over a fiber optic medium. SDN stands for Software Defined Networking, which is a technology that allows network administrators to manage and control network resources and traffic using software applications. SDN is not related to the physical medium of internet delivery, but rather to the logical layer of network configuration and optimization. WISP stands for Wireless Internet Service Provider, which is a company that delivers internet over a wireless medium, such as radio waves or microwaves. WISP can provide internet access to rural or remote areas where wired connections are not available or feasible.

A new VolP solution is being implemented at a corporate office for more than 200 users. The new

VolP devices do not require AC adapters at the users' desks. Which of the following network devices should a technician purchase?

A.
Firewall
A.
Firewall
Answers
B.
Power injector
B.
Power injector
Answers
C.
PoE switch
C.
PoE switch
Answers
D.
Router
D.
Router
Answers
Suggested answer: C

Explanation:

The correct answer is C. PoE switch.

A PoE switch is a network device that can provide both data and power to other devices over an Ethernet cable. PoE stands for Power over Ethernet, which is a technology that allows electrical power to be transmitted along with data on twisted pair Ethernet cabling. This eliminates the need for separate power supplies or AC adapters at the users' desks, as the VoIP devices can receive power from the PoE switch12.

A firewall is a network device that monitors and controls incoming and outgoing network traffic based on predefined security rules. It does not provide power to other devices1.

A power injector is a device that adds electrical power to an Ethernet cable for a single device. It is not suitable for a large number of devices, as it would require one power injector per device1.

A router is a network device that connects multiple networks and forwards data packets between them. It does not provide power to other devices1.

A technician tries installing different toners to fix a printer that is printing blank pages, but the issue persists. Which of the following is most likely causing the issue?

A.
Printer drum
A.
Printer drum
Answers
B.
Printer ink
B.
Printer ink
Answers
C.
Environmental temperature
C.
Environmental temperature
Answers
D.
Corrupted printer drivers
D.
Corrupted printer drivers
Answers
Suggested answer: A

Explanation:

A printer drum is a component of a laser printer that transfers the toner to the paper. It is a cylindrical metal or plastic piece that is coated with a photosensitive material. The drum is charged by a laser beam, which creates an electrostatic image of the document to be printed. The toner then sticks to the charged areas of the drum, and the drum rolls over the paper, transferring the toner to the paper and creating the printout1.

If the printer drum is damaged, worn out, or dirty, it may not be able to transfer the toner properly, resulting in blank pages. According to some web search results23, some signs that a printer drum needs to be replaced are:

• Faint, light, faded, or blank printed pages

• Streaks, spots, or lines on the printed pages

• Error messages indicating a drum problem

To fix this issue, the technician may need to clean or replace the printer drum. Some web search results12 provide instructions on how to perform a manual drum cleaning or replacement.

Printer ink is not a likely cause of the issue, since the user has already tried installing different toners and the issue persists. Toner is the powder used by laser printers, while ink is the liquid used by inkjet printers. They are not interchangeable4.

Environmental temperature is not a likely cause of the issue, since most printers can operate in a wide range of temperatures. However, extreme temperatures may affect the quality and performance of some printers. For example, high temperatures may cause ink to dry out or toner to clump, while low temperatures may cause ink to freeze or toner to become brittle.

Corrupted printer drivers are not a likely cause of the issue, since they would affect the communication between the printer and the computer, not the printing process itself. Corrupted printer drivers may cause errors, delays, or incorrect outputs, but not blank pages.

A technician is upgrading the memory on a server that processes payment information online. Which of the following types of memory would the technician most likely install?

A.
DDR4
A.
DDR4
Answers
B.
VRAM
B.
VRAM
Answers
C.
SODIMM
C.
SODIMM
Answers
D.
ECC
D.
ECC
Answers
Suggested answer: D

Explanation:

ECC stands for Error Correction Code, which is a type of memory that can detect and correct data errors that may occur during processing or transmission. ECC memory is commonly used in servers that handle sensitive or critical information, such as payment information online, because it can reduce the risk of data corruption, system crashes, or security breaches12.

DDR4 is a generation of DDR technology, which stands for Double Data Rate. DDR4 memory is faster and more power-efficient than its predecessors, but it does not necessarily have ECC functionality.

DDR4 memory can be either ECC or non-ECC1.

VRAM is Video RAM, which is a type of memory that is dedicated to storing graphics data for display.

VRAM is usually found on graphics cards or integrated graphics processors, not on servers3.

SODIMM is Small Outline DIMM, which is a type of memory module that has a smaller size and lower profile than regular DIMMs. SODIMMs are typically used in laptops, notebooks, or other compact devices, not on servers3.

An administrator is using an RJ45 connector to terminate a network cable. Which of the following cables is the administrator terminating?

A.
Optical
A.
Optical
Answers
B.
Serial
B.
Serial
Answers
C.
Cat 6
C.
Cat 6
Answers
D.
USB
D.
USB
Answers
Suggested answer: C

Explanation:

The correct answer is C. Cat 6.

An RJ45 connector is a standard type of physical connector for network cables. RJ45 connectors are used almost exclusively with Ethernet cables and networking1. Ethernet cables are twisted pair cables that carry data signals between devices on a network, such as computers, routers, switches, and servers2.

There are different categories of Ethernet cables, such as Cat 5, Cat 5e, Cat 6, and Cat 7, that have different specifications and performance levels. Cat 6 is one of the most common types of Ethernet cables, which supports data transfer speeds up to 10 Gbps and bandwidth up to 250 MHz3. Cat 6 cables have four pairs of copper wires, each with a plastic insulation and a foil or braided shield. The wires are twisted together to reduce crosstalk and interference4.

To terminate a Cat 6 cable, an administrator needs to use an RJ45 connector that matches the wiring scheme of the cable. There are two common wiring schemes for Ethernet cables: T568A and T568B.

The administrator needs to strip the cable jacket, untwist the wires, arrange them in the correct order according to the chosen scheme, trim the excess wire, and insert them into the RJ45 connector.

Then, the administrator needs to use a crimping tool to secure the wires and the connector4.

Optical cables are not terminated with RJ45 connectors, but with different types of connectors that can transmit light signals, such as SC, ST, LC, or MTRJ connectors. Optical cables are used for fiberoptic networks that can carry data over long distances at high speeds.

Serial cables are not terminated with RJ45 connectors, but with different types of connectors that can transmit serial data signals, such as DB9, DB25, or DE9 connectors. Serial cables are used for connecting devices that use serial communication protocols, such as modems, printers, scanners, or keyboards.

USB cables are not terminated with RJ45 connectors, but with different types of connectors that can transmit universal serial bus data signals, such as USB-A, USB-B, USB-C, or Micro-USB connectors.

USB cables are used for connecting devices that use USB communication protocols, such as flash drives, cameras, mice, or chargers.

A user reports the following:

1. When accessing large images, PC performance is degraded.

2. When accessing small text files, PC performance is as expected.

Which of the following is the most likely cause of the performance issues?

A.
HDD fragmentation
A.
HDD fragmentation
Answers
B.
RAID controller failure
B.
RAID controller failure
Answers
C.
RAID array configuration errors
C.
RAID array configuration errors
Answers
D.
Insufficient power supply
D.
Insufficient power supply
Answers
Suggested answer: A

Explanation:

HDD fragmentation is a condition where the data on a hard disk drive (HDD) is not stored in contiguous clusters, but scattered across different physical locations on the disk. This happens when files are created, modified, or deleted over time, leaving gaps and fragments of data on the disk.

HDD fragmentation can affect the performance of the PC, especially when accessing large files that require more disk operations to read or write12.

According to some web search results123, some signs and symptoms of a heavily fragmented HDD are:

• Longer load times for files and programs

• Graphics-heavy apps and games take too long to load new windows or process new environments

• Reduced disk space and efficiency

• Increased disk noise and temperature

• Accelerated disk wear and failure

To fix this issue, the user can use a tool called Disk Defragmenter, which is built-in in Windows. Disk

Defragmenter rearranges the fragmented data on the HDD so that it is stored in contiguous clusters, improving the disk performance and reliability1. Disk Defragmenter can run on a schedule or manually by following these steps1:

• Open Disk Defragmenter by clicking the Start button. In the search box, type Disk Defragmenter, and then, in the list of results, click Disk Defragmenter.

• Under Current status, select the disk you want to defragment.

• To determine if the disk needs to be defragmented or not, click Analyze disk. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

• Once Windows is finished analyzing the disk, you can check the percentage of fragmentation on the disk in the Last Run column. If the number is above 10%, you should defragment the disk.

• Click Defragment disk. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

• Disk Defragmenter might take from several minutes to a few hours to finish, depending on the size and degree of fragmentation of your hard disk. You can still use your computer during the defragmentation process.

A user is unable to use a drawing stylus on a smartphone. The smartphone did not originally come with a stylus. Which of the following is the most likely cause of this issue?

A.
The phone needs to be updated to the latest OS.
A.
The phone needs to be updated to the latest OS.
Answers
B.
The drawing stylus only works with a special digitizer.
B.
The drawing stylus only works with a special digitizer.
Answers
C.
The stylus must be re-paired to this new device.
C.
The stylus must be re-paired to this new device.
Answers
D.
The phone's screen only supports resistive styluses.
D.
The phone's screen only supports resistive styluses.
Answers
Suggested answer: B

Explanation:

A digitizer is a device that converts analog signals, such as touch or pressure, into digital signals that can be processed by a computer. A digitizer is usually embedded in the screen of a smartphone or tablet, and it works with a compatible stylus to enable drawing and writing on the screen1.

There are different types of digitizers and styluses, such as capacitive, resistive, active, and passive.

Capacitive digitizers and styluses work by detecting changes in the electric field on the screen when the stylus touches it. Resistive digitizers and styluses work by detecting changes in the resistance on the screen when the stylus presses it. Active digitizers and styluses work by using an electromagnetic field to communicate between the stylus and the screen. Passive digitizers and styluses work by using a special material on the tip of the stylus that mimics the human finger2.

Not all digitizers and styluses are compatible with each other. For example, an active stylus will not work with a capacitive or resistive digitizer, and vice versa. A passive stylus will work with any digitizer, but it will not have any advanced features, such as pressure sensitivity or tilt control2.

A graphic designer wants to purchase a laptop that provides the most accurate color spectrum available when viewed from as many different angles as possible. Which is the following display types would best meet the graphic designer's requirements?

A.
LCD
A.
LCD
Answers
B.
Plasma
B.
Plasma
Answers
C.
OLED
C.
OLED
Answers
D.
VGA
D.
VGA
Answers
Suggested answer: C

Explanation:

Explore The correct answer is C. OLED.

OLED stands for Organic Light-Emitting Diode, and it is a type of display technology that uses organic compounds to create light and color. Unlike LCD (Liquid Crystal Display) or Plasma displays, OLED does not require a backlight or a filter to produce images. This means that OLED can offer higher contrast, wider color gamut, and better viewing angles than other display types.

LCD displays use liquid crystals that are sandwiched between two polarizing filters and illuminated by a backlight. The liquid crystals can change their orientation and block or allow light to pass through the filters. LCD displays can have different panel types, such as IPS (In-Plane Switching), VA (Vertical Alignment), or TN (Twisted Nematic), which affect the color accuracy, response time, and viewing angles of the display.

Plasma displays use gas-filled cells that are electrically charged to create plasma, which emits ultraviolet light. The ultraviolet light then excites phosphors that emit visible light and color. Plasma displays can produce deep blacks and high contrast, but they are also prone to image retention, screen burn-in, and high power consumption.

VGA stands for Video Graphics Array, and it is not a display type but a video interface standard that was introduced in 1987. VGA can transmit analog signals from a computer to a monitor, but it has low resolution and limited color depth compared to modern digital standards such as HDMI or DisplayPort.

Therefore, OLED is the best display type for graphic designers who want the most accurate color spectrum and the widest viewing angles. OLED displays can also be thinner and lighter than LCD or Plasma displays, which makes them ideal for laptops. However, OLED displays are also more expensive and less durable than other display types, and they may suffer from image retention or burn-in over time.

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