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A customer reports that, after a technician replaced a laptop screen, the laptop is only able to connect to a Wi-Fi network if it is positioned very close to a wireless access point. Which of the following should the technician verify first?

A.
The internal antennas are connected.
A.
The internal antennas are connected.
Answers
B.
The device has the latest OS updates.
B.
The device has the latest OS updates.
Answers
C.
The wireless device drivers are the latest version
C.
The wireless device drivers are the latest version
Answers
D.
Airplane mode is disabled.
D.
Airplane mode is disabled.
Answers
E.
The battery is charging.
E.
The battery is charging.
Answers
Suggested answer: A

Explanation:

The internal antennas are the components that allow the laptop to receive and transmit wireless signals from and to the wireless access point. The internal antennas are usually located inside or around the laptop screen, and they are connected to the wireless network card or adapter by thin wires or cables. If the internal antennas are disconnected, damaged, or misaligned, the laptop may experience wireless connectivity issues, such as low signal strength, limited range, or intermittent connection.

In this scenario, a customer reports that, after a technician replaced a laptop screen, the laptop is only able to connect to a Wi-Fi network if it is positioned very close to a wireless access point. This could indicate that the technician accidentally disconnected or damaged the internal antennas during the screen replacement process, and that the laptop is not receiving enough wireless signals from the wireless access point. Therefore, the first thing that the technician should verify is that the internal antennas are properly connected and positioned inside or around the laptop screen.

To verify and reconnect the internal antennas, the technician should follow these steps :

Turn off the laptop and disconnect it from any power source or external device.

Remove the battery and any screws that secure the laptop screen bezel.

Carefully pry off the laptop screen bezel and expose the internal antennas.

Check if the internal antennas are intact and securely connected to the wireless network card or adapter. The internal antennas may have different colors or labels, such as black, white, gray, main, aux, or 1, 2.

If the internal antennas are disconnected or loose, reconnect them to the corresponding connectors on the wireless network card or adapter. Make sure that they snap into place and that there is no gap or bend in the wires or cables.

If the internal antennas are damaged or broken, replace them with compatible ones. Make sure that they have the same length and shape as the original ones.

Realign and reposition the internal antennas inside or around the laptop screen. Make sure that they do not interfere with any other component or cable, and that they follow the original path and direction.

Reattach the laptop screen bezel and secure it with screws.

Reinsert the battery and turn on the laptop.

Test the wireless connectivity and performance of the laptop.

Which of the following is the most likely use case for client-side virtualization for a software developer?

A.
Increasing the application performance
A.
Increasing the application performance
Answers
B.
Enhancing the security of physical machines
B.
Enhancing the security of physical machines
Answers
C.
Reducing the operational costs
C.
Reducing the operational costs
Answers
D.
Testing on different operating systems
D.
Testing on different operating systems
Answers
Suggested answer: D

Explanation:

The most likely use case for client-side virtualization for a software developer is D. Testing on different operating systems.

Client-side virtualization is a type of virtualization that allows a single physical machine, such as a laptop or a desktop, to run multiple virtual machines, each with its own operating system and applications. Client-side virtualization can provide several benefits, such as:

Increasing the application performance by allocating more resources to the virtual machine that runs the application.

Enhancing the security of physical machines by isolating the virtual machines from each other and from the host machine, and preventing malware or attacks from spreading or affecting the data.

Reducing the operational costs by consolidating multiple physical machines into one, and saving on hardware, software, and energy expenses.

However, the most likely use case for client-side virtualization for a software developer is testing on different operating systems. This means that a software developer can use client-side virtualization to create and run different virtual machines with different operating systems, such as Windows, Linux, or Mac OS, and test how their software works and performs on each of them. This can help the software developer to ensure the compatibility, functionality, and quality of their software across different platforms and environments. It can also help the software developer to debug and fix any issues or errors that may arise on different operating systems.

For more information about client-side virtualization and its use cases, you can refer to the following web search results: [What Is Client-Side Virtualization?], [Client-Side Virtualization: Benefits and Challenges], [How Client-Side Virtualization Can Help Developers].

A systems administrator hears a clicking noise coming from a storage array that has a RAID configuration_ No LEOS are illuminated on the array but the logs show several hard drive errors.

Which of the following should the systems administrator do to quickly eliminate the clicking?

A.
Reinstall the drive.
A.
Reinstall the drive.
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B.
Replace the bad drive.
B.
Replace the bad drive.
Answers
C.
Reset the RAID software
C.
Reset the RAID software
Answers
D.
Run a chkdek on the drive.
D.
Run a chkdek on the drive.
Answers
Suggested answer: B

Explanation:

The correct answer is B. Replace the bad drive.

A clicking noise coming from a hard drive is a sign of a mechanical failure, which can cause data loss or corruption. Replacing the bad drive as soon as possible is the best way to prevent further damage and restore the RAID array to a healthy state. Reinstalling the drive, resetting the RAID software, or running a chkdek on the drive will not fix the underlying hardware problem and may even worsen the situation. Therefore, option B is the correct answer.

Reference:

CompTIA A+ Core 1 (220-1101) Certification Study Guide, page 131: "Clicking noises indicate that the hard drive is failing mechanically." RAID configuration on Linux - Amazon Elastic Compute Cloud, section "Replace a failed volume in a RAID 0 array": "If one of the volumes in your RAID 0 array fails, you must replace it as soon as possible to avoid data loss."

A user tries to turn on a computer but gets the following error message: Bootable device not found.

The computer had no issues yesterday Which of the following is the most likely reason for this error?

A.
The HDD is malfunctioning.
A.
The HDD is malfunctioning.
Answers
B.
The mouse and keyboard are not connected.
B.
The mouse and keyboard are not connected.
Answers
C.
A misconfigured boot device is in the BIOS.
C.
A misconfigured boot device is in the BIOS.
Answers
D.
The network cable is unplugged
D.
The network cable is unplugged
Answers
Suggested answer: A

Explanation:

The most likely reason for this error is A. The HDD is malfunctioning.

A bootable device not found error usually indicates that the system cannot access or detect the hard disk that contains the operating system files. This could be due to a physical or logical damage to the hard disk, such as bad sectors, corrupted partitions, or faulty cables. According to the web search results, some possible causes and solutions for this error are:

Hard drive connection issue: Check the cabling and power supply to the hard drive and make sure they are properly connected12.

Corrupt hard drive partitions: Use a Windows installation media to scan and repair the corrupt system files using the System File Checker (SFC) tool1.

Damaged hard drive: Replace the hard drive with a new one and reinstall the operating system2.

Incorrect boot sequence in the BIOS: Enter the BIOS or UEFI settings menu and change the boot order to make sure that the system drive is in the first position13.

Damaged MBR (Master Boot Record): Use a Windows installation media to repair the Windows bootloader using the Diskpart tool1.

A classroom projector, which is turned on, displays a flashing LED code but does not have any video output. Which of the following should a technician do to resolve the issue?

A.
Replace the bulb.
A.
Replace the bulb.
Answers
B.
Adjust the input resolution_
B.
Adjust the input resolution_
Answers
C.
Clean the air filter.
C.
Clean the air filter.
Answers
D.
Change the input source.
D.
Change the input source.
Answers
Suggested answer: C

Explanation:

The answer is C. Clean the air filter.

A flashing LED code on a projector usually indicates a problem with the projector's hardware, such as the lamp, the fan, the temperature sensor, or the air filter. According to the web search results, some possible causes and solutions for this problem are:

Projector is too hot: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. Make sure the environmental temperature is not too hot12.

Projector has overheated and turned off: Leave it turned off to cool down for five minutes. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If operating the projector at high altitude, turn on High Altitude Mode12.

Low air flow through the projector or air filter: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter12.

Reference:

Projector Light Status

Projector Light Status

A regularly used laser printer is printing vertical lines on each page_ Which of the following should the technician do first?

A.
Lower the printing contrast.
A.
Lower the printing contrast.
Answers
B.
Change the paper type
B.
Change the paper type
Answers
C.
Install a new fuser.
C.
Install a new fuser.
Answers
D.
Replace the toner cartridge
D.
Replace the toner cartridge
Answers
Suggested answer: D

Explanation:

The answer is D. Replace the toner cartridge.

Vertical lines on a laser printer output are usually caused by a faulty or empty toner cartridge, a dirty or damaged drum unit, or a clogged or obstructed laser glass. According to the web search results, some possible steps to troubleshoot and resolve this issue are:

Check the toner level and replace the toner cartridge if it is low or empty1.

Remove the toner cartridge and inspect the drum unit for any signs of damage, such as scratches, cracks, or toner buildup. Clean the drum unit with a soft cloth or replace it if it is damaged23.

Locate the laser glass, which is a narrow strip of glass under the scanner lid or inside the printer.

Clean the laser glass with a lint-free cloth moistened with water and remove any dust, dirt, or debris that might block the laser beam24.

A technician is replacing a failed drive in a RAID 5 array Which of the following is the first step the technician should take before hot swapping the drive out of the array?

A.
Document the replacement date.
A.
Document the replacement date.
Answers
B.
Shut down the array_
B.
Shut down the array_
Answers
C.
Safely dispose of the failed drive.
C.
Safely dispose of the failed drive.
Answers
D.
Perform a full backup
D.
Perform a full backup
Answers
Suggested answer: D

Explanation:

The answer is D. Perform a full backup.

Before replacing a failed drive in a RAID 5 array, the technician should perform a full backup of the data on the array to ensure that no data is lost during the hot swapping process. Hot swapping is the process of replacing a drive without shutting down the system or the array, which allows for faster recovery and minimal downtime. However, hot swapping also involves some risks, such as accidentally removing the wrong drive, damaging the new drive, or encountering another drive failure during the rebuild process. Therefore, performing a full backup is a precautionary measure that can prevent data loss in case of any unexpected errors or complications.

The other options are not the first steps that the technician should take before hot swapping the drive. Documenting the replacement date is a good practice, but it is not as important as backing up the data. Shutting down the array is not necessary for hot swapping, and it may cause more disruption to the system or the users. Safely disposing of the failed drive is a step that should be done after replacing it, not before.

Reference:

Hot-swapping the hard drives when the RAID crashes | QNAP, section "Install a new drive to rebuild RAID 5 by hot swapping": "Important: Do not install a new drive when the system is not in degraded mode, otherwise you may encounter unexpected system failures."

Hot Swapping hard drives on Raid 5 with data on them - Spiceworks Community, reply by Magnus369: "Part of that slowness would be the raid level you are using. Highly doubt you can change it without losing data either, but your writes are going to be atrociously slow due to having to figure out parity across 11 drives for each write you do. While you may have a ton of space, it's unstable and subject to self destruction."

hard drive - How do I Change a damaged Disk in a Raid 5 array - Server Fault, answer by Chris S: "If you have another disk failure during rebuild you will lose all your data."

A users wireless laptop stopped working A technician replaced the wireless card, but the wireless range is now limited. Which of the following should the technician perform next?

A.
Verify the antenna's connection.
A.
Verify the antenna's connection.
Answers
B.
Switch from a 2 4GHz band to a 5GHz band
B.
Switch from a 2 4GHz band to a 5GHz band
Answers
C.
Change the channels of the Wi-Fi card settings.
C.
Change the channels of the Wi-Fi card settings.
Answers
D.
Upgrade the wireless driver.
D.
Upgrade the wireless driver.
Answers
Suggested answer: A

Explanation:

A limited wireless range after replacing the wireless card could indicate that the antenna is not properly connected to the card, or that the antenna is damaged or obstructed. According to the web search results, some possible steps to troubleshoot and verify the antenna's connection are:

Open the laptop case and locate the wireless card and the antenna wires. Make sure that the wires are securely attached to the card's connectors, and that they are not loose or broken12.

Check the position and orientation of the antenna. Make sure that it is not blocked by any metal objects, walls, or other sources of interference. Adjust the angle or location of the antenna if possible to improve the signal strength3.

Replace the antenna with a new one or a compatible one from another device. Test the wireless range and performance with the new antenna2.

A cloud engineer, who is designing a cloud architecture, needs to ensure the solution is able to immediately fail over to another region in case of an outage and also scale up in the event of high utilization. Which of the following should the engineer Implement? (Select two).

A.
High availability
A.
High availability
Answers
B.
Elasticity
B.
Elasticity
Answers
C.
Cold storage
C.
Cold storage
Answers
D.
Machine learning
D.
Machine learning
Answers
E.
Metered utilization
E.
Metered utilization
Answers
F.
Virtualization
F.
Virtualization
Answers
Suggested answer: A, B

Explanation:

The answer is A. High availability and B. Elasticity.

High availability is the ability of a system to remain operational and accessible with minimal or no downtime, even in the event of failures, disasters, or disruptions. High availability can be achieved by designing a system that has redundancy, fault tolerance, and disaster recovery capabilities. For example, a cloud engineer can design a system that replicates data and resources across multiple regions, zones, or availability domains, and uses load balancing and failover mechanisms to distribute the workload and handle failures gracefully12.

Elasticity is the ability of a system to scale up or down automatically in response to changes in demand or utilization. Elasticity can be achieved by designing a system that can dynamically allocate and deallocate resources based on predefined metrics, policies, or triggers. For example, a cloud engineer can design a system that uses auto-scaling groups, horizontal or vertical scaling strategies, and on-demand or spot instances to optimize the performance and cost of the system32.

By implementing high availability and elasticity, a cloud engineer can ensure that the solution is able to immediately fail over to another region in case of an outage and also scale up in the event of high utilization. These are two important aspects of building reliable and scalable cloud architectures.

Therefore, options A and B are the correct answers.

A user is having trouble accessing files on the network. A technician suspects the issue is a result of a failed NIC_ Which of the following steps should the technician take to troubleshoot this issue?

A.
Document key findings, actions, and outcomes
A.
Document key findings, actions, and outcomes
Answers
B.
Establish a theory of probable cause.
B.
Establish a theory of probable cause.
Answers
C.
Test the theory to determine the cause_
C.
Test the theory to determine the cause_
Answers
D.
Identify the problem and act
D.
Identify the problem and act
Answers
E.
Verity system functionality
E.
Verity system functionality
Answers
Suggested answer: C

Explanation:

The answer is C. Test the theory to determine the cause.

According to the CompTIA A+ troubleshooting methodology, the steps to troubleshoot any problem are:

Identify the problem and act Establish a theory of probable cause Test the theory to determine the cause Establish a plan of action to resolve the problem and implement the solution Verify system functionality and implement preventive measures Document key findings, actions, and outcomes

In this scenario, the technician has already identified the problem (trouble accessing files on the network) and established a theory of probable cause (a failed NIC). The next step is to test the theory to determine the cause, which involves verifying whether the NIC is working properly or not.

Some possible ways to test the theory are:

Check the physical connection and status of the NIC port and cable12 Check the link state and speed of the NIC using ethtool or ip commands2 Check the configuration and state of the NIC using nmcli, teamdctl, or teamnl commands2 Check the driver and firmware of the NIC using lspci, modinfo, or dmesg commands2 Check the logs for any errors or warnings related to the NIC using journalctl or grep commands2 Uninstall and reinstall the NIC driver using Device Manager or modprobe commands13 Replace the NIC or cable with a known good one and test again13

If any of these tests confirm that the NIC is faulty, then the technician can proceed with the next step of establishing a plan of action to resolve the problem and implement the solution. If none of these tests reveal any issues with the NIC, then the technician can eliminate it as a probable cause and look for other possible causes. Therefore, option C is the correct answer.

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