CompTIA 220-1101 Practice Test - Questions Answers, Page 38

Port flapping, also known as link flapping, is a situation in which a physical interface on the switch continually goes up and down, causing intermittent connectivity for the devices connected to that port12. Port flapping can be caused by various factors, such as faulty or incompatible cables, hardware issues, configuration errors, or other network problems123.

The network logs show that interface 0/1 on the switch changes its status from up to down and vice versa several times within a short period of time. This indicates that the port is flapping and affecting the network connectivity. The log also shows that the switch was elected as the root bridge, which means that it is the central point of a spanning tree protocol (STP) network. STP is a protocol that prevents loops in a network by blocking some ports and creating a tree-like topology. Port flapping can cause STP to recalculate the topology and change the status of the ports, which can further disrupt the network performance2.

To troubleshoot port flapping, the technician should check the physical and hardware aspects of the device, such as cables, SFPs, gigabit interface converters, and power supplies. The technician should also check the configuration settings of the port, such as auto-negotiation, duplex mode, speed, power-saving features, and smartport. The technician should also check for other network issues that may cause port flapping, such as link synchronization and spanning tree issues123.

The most important specification that the technician should verify before installing the new power supply is A. The wattage.

The wattage of a power supply is the measure of how much power it can deliver to the components of a computer. The wattage of a power supply should match or exceed the total power consumption of the computer, otherwise the computer may not function properly or may experience instability, overheating, or damage12.

To calculate the total power consumption of a computer, the technician can use a tool such as a power supply calculator, which can estimate the required wattage based on the components and features of the computer. For example, using one of the web search results3, I entered the following information:

• CPU: 3 GHz processor

• GPU: High-end graphics card

• RAM: 16 GB DDR4

• SSD: 1 x 500 GB

• HDD: 1 x 1 TB

• Optical Drive: 1 x DVD-RW

• Fans: 2 x 120 mm

• Other Devices: Keyboard, Mouse, Monitor The tool estimated that the recommended PSU wattage for this computer is 550 W. Therefore, the technician should verify that the new power supply has at least this wattage before installing it.

The chassis ventilation, the motherboard's firmware, and the cables' color coding are not as important as the wattage for installing a new power supply. The chassis ventilation is related to the airflow and cooling of the computer, which can affect the performance and lifespan of the components. The motherboard's firmware is the software that controls the basic functions of the motherboard, such as booting, input/output, and memory management. The cables' color coding is a standard way of identifying the function and polarity of the wires in a power supply. However, none of these specifications are directly related to the power delivery or compatibility of the new power supply.

A laptop's battery is the component that provides power to the laptop when it is not connected to an external power source, such as a wall outlet or a docking station. A laptop's battery can wear out over time, losing its capacity and ability to hold a charge. This can cause the laptop to not turn on or shut down unexpectedly when it is not plugged in .

According to some web search results , some signs and symptoms of a failing laptop battery are:

• The laptop does not turn on or turns off suddenly when it is not connected to an external power source

• The laptop shows a low battery warning or a red X over the battery icon even when it is fully charged

• The laptop takes longer to charge or does not charge at all

• The laptop feels hot or the battery bulges or leaks

To fix this issue, the technician should replace the laptop's battery with a new one that is compatible with the laptop model and specifications. The technician should also dispose of the old battery properly, following the environmental and safety guidelines .

Reinstalling the laptop's operating system, enabling a remote desktop account, or issuing a peripheral set for use in the conference room are not effective solutions for this issue, since they do not address the root cause of the problem, which is the faulty battery. Reinstalling the operating system may erase the user's data and settings, and it may not improve the laptop's performance or power management. Enabling a remote desktop account may allow the user to access their files and applications from another device, but it does not solve the problem of the laptop not turning on.

Issuing a peripheral set for use in the conference room may provide the user with an external monitor, mouse, and keyboard, but it does not guarantee that the laptop will work without an external power source.

The most likely cause of the failure is A. Thermal paste was not used.

Thermal paste, also known as thermal grease or thermal compound, is a substance that is applied between the CPU and the heat sink to improve the heat transfer and cooling of the CPU. Thermal paste fills the gaps and irregularities between the CPU and the heat sink, creating a better contact and reducing the thermal resistance .

According to some web search results , some signs and symptoms of not using thermal paste or using it incorrectly are:

• The CPU overheats and slows down or shuts down to prevent damage

• The CPU fan spins faster and louder to try to cool down the CPU

• The PC performance drops or becomes unstable

• The PC crashes or displays errors or blue screens

To fix this issue, the technician should apply thermal paste properly between the CPU and the heat sink, following these steps :

• Turn off the PC and unplug it from the power source

• Open the PC case and locate the CPU fan and heat sink

• Remove the CPU fan and heat sink from the motherboard

• Clean the surfaces of the CPU and heat sink with a lint-free cloth and alcohol

• Apply a small amount of thermal paste (about the size of a grain of rice) in the center of the CPU

• Reattach the heat sink and CPU fan to the motherboard, making sure they are aligned and secured

• Close the PC case and plug it back to the power source

The GPU needs additional power, the memory is insufficient, or the motherboard is incompatible are not likely causes of the failure, since they would not cause the PC to overheat and shut down after a few minutes. The GPU needs additional power if it has a high power consumption that exceeds the capacity of the power supply or the PCIe slot. The memory is insufficient if it cannot handle the applications or tasks that are running on the PC. The motherboard is incompatible if it does not support the CPU, RAM, or other components that are installed on it. These issues may cause poor performance, errors, or crashes, but not overheating and shutting down.

The most likely reason the data transfer failed is D. The older phone utilized different wireless protocols.

Wireless protocols are the standards that devices use to communicate with each other over a wireless network. Different wireless protocols have different features, such as speed, range, security, and compatibility. If the older phone and the new phone use different wireless protocols, they may not be able to transfer data smoothly or at all. For example, if the older phone uses Wi-Fi Direct and the new phone uses Bluetooth, they may not be able to connect or recognize each other.

To avoid this problem, you should make sure that both devices support the same wireless protocol and that they are in range of each other. You can also use a third-party app or service that can transfer data between different devices, such as Smart Switch1 or Move to iOS2. These apps can help you transfer data such as contacts, photos, messages, and more from your old phone to your new phone.

Reference:

2: Failure of data transfer from android to … - Apple Community

1: Smart Switch Transfer Issues - Samsung Electronics America

The most likely answer is C. Fuser.

A fuser is a component in a laser printer that uses heat and pressure to fuse the toner powder onto the paper. If the fuser is damaged or worn out, it can cause humming and grinding noises, as well as ghost images on the printouts. Ghost images are faint copies of previous images that appear on the same page. They are caused by the fuser not heating the toner properly, or by the toner sticking to the fuser roller and transferring to the next page12.

To fix this problem, you should replace the fuser unit with a new one. You can check your printer manual for instructions on how to remove and install the fuser unit. You can also use a diagnostic ruler to measure the distance between the ghost images and determine if the fuser is the source of the problem2. If the ghost images are far apart (between 4cm and 5cm), then the fuser is likely to be faulty.

Reference:

1: Solved: "Ghost Images" When Printing - HP Support Community

2: How to Fix Ghosting When Using a Laser Printer and Toner Cartridges – Inksaver

The most likely answer is A. Change the resolution settings.

The error "Out of Range" normally means that the resolution being output by the computer is not compatible with the projector. The resolution is the number of pixels that are displayed on the screen. If the resolution is too high for the projector, it may not be able to display the image correctly or at all12.

To resolve this issue, you should try lowering the resolution settings on your laptop to match the native resolution of the projector or a lower one. You can do this by following these steps1:

• Right-click on an empty area of your desktop and select Display settings.

• Under Scale and layout, click on Display resolution and choose a lower option from the dropdown menu.

• Click Apply and then Keep changes.

• Reconnect your laptop to the projector and check if the image is displayed properly.

If changing the resolution settings does not help, you may need to check other factors, such as the video cable, the display settings, or the video card driver. However, these are less likely to cause the "Out of Range" error than the resolution settings.

The most likely answer is E. Reseat the laptop in the docking station.

The IPv4 address of 169.254.0.9 indicates that the laptop is using an Automatic Private IP Address (APIPA), which means that it could not obtain a valid IP address from the DHCP server on the network1. This could be caused by a physical or logical problem with the network adapter, the cable, the docking station, or the network itself2.

One of the possible solutions is to reseat the laptop in the docking station, which means to remove it and insert it again, making sure that it is properly aligned and connected. This can help fix any loose or faulty connections between the laptop and the docking station, and between the docking station and the network cable3. Reseating the laptop can also trigger a new DHCP request and renew the IP address4.

Other possible solutions include resetting the network adapter, replacing the network cable, rebooting the DHCP server, or restarting the laptop in safe mode. However, these are less likely to be effective than reseating the laptop, as they involve more steps and may not address the root cause of the problem234. Replacing the laptop is an extreme and unnecessary measure, as there is no evidence that the laptop itself is faulty.