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Which of the following services checks whether the sender's IP address is associated with the sender's domain name when receiving email?

A.
DKIM
A.
DKIM
Answers
B.
MX
B.
MX
Answers
C.
SPF
C.
SPF
Answers
D.
DMARC
D.
DMARC
Answers
Suggested answer: C

Explanation:

The correct answer is C. SPF.

SPF stands for Sender Policy Framework, which is a protocol that allows domain owners to specify which IP addresses are authorized to send email on behalf of their domains1. SPF helps prevent email spoofing and phishing by verifying the sender's identity and preventing unauthorized use of their domain name12.

When an email is received, the receiving server checks the SPF record of the sender's domain, which is a DNS TXT record that lists the valid IP addresses for that domain12. The server then compares the sender's IP address with the SPF record and determines if it matches or not. If it matches, the email passes the SPF check and is accepted; if it does not match, the email fails the SPF check and is rejected or marked as spam12.

DKIM stands for DomainKeys Identified Mail, which is a protocol that allows domain owners to digitally sign their emails using a public-private key pair3. DKIM helps ensure the integrity and authenticity of email messages by verifying that they have not been tampered with or forged during transit3 .

MX stands for Mail Exchange, which is a type of DNS record that specifies the mail servers that are responsible for receiving email for a domain. MX records help direct incoming email to the correct destination and prioritize them based on preference values .

DMARC stands for Domain-based Message Authentication, Reporting and Conformance, which is a protocol that builds on SPF and DKIM and allows domain owners to define how receivers should handle unauthenticated or suspicious emails from their domains. DMARC helps protect domains from email fraud and abuse by providing feedback and reports on email delivery and authentication status .

Therefore, SPF is the only service among the options that checks whether the sender's IP address is associated with the sender's domain name when receiving email.

A technician is preparing to set up a gaming computer with the following components:

• Discrete, high-end graphics card

• Video capture card

• High-end processor

• Multiple hard drives

• USB 3.0 hub

• Sound card

Which of the following options is the most important for the technician to consider before building the gaming computer?

A.
Redundant power supply
A.
Redundant power supply
Answers
B.
Modular power supply
B.
Modular power supply
Answers
C.
20-pin vs. 24-pin power adapter
C.
20-pin vs. 24-pin power adapter
Answers
D.
Power supply wattage rating
D.
Power supply wattage rating
Answers
Suggested answer: D

Explanation:

The correct answer is D. Power supply wattage rating.

The power supply wattage rating is the most important factor to consider before building a gaming computer, as it determines how much power the system can draw from the wall and how much power the components can consume. A power supply with a low wattage rating may not be able to support the high-end graphics card, processor, and other devices, resulting in poor performance, instability, or damage12.

To find the optimal power supply wattage rating for a gaming computer, the technician should calculate the total power consumption of all the components and add some headroom for future upgrades or overclocking. The technician can use online calculators such as Cooler Master Power Calculator or Seasonic Wattage Calculator to estimate the power requirements of the system3.

A network technician needs to provide better wireless connectivity throughout a SOHO location.

Which of the following should the technician deploy to best improve connectivity?

A.
Access point
A.
Access point
Answers
B.
Managed switch
B.
Managed switch
Answers
C.
POE hub
C.
POE hub
Answers
D.
Wi-Fi router
D.
Wi-Fi router
Answers
Suggested answer: A

Explanation:

The correct answer is A. Access point.

An access point is a device that extends the wireless coverage of a network by creating a hotspot that allows wireless devices to connect to the network1. An access point can be connected to a router or a switch via an Ethernet cable or a wireless bridge1. By deploying one or more access points throughout a SOHO location, the technician can provide better wireless connectivity and eliminate dead zones or weak signals2.

A managed switch is a device that allows multiple devices to communicate on a network by forwarding data packets based on their destination addresses3. A managed switch can also provide advanced features such as VLANs, QoS, security, and remote management3. However, a managed switch does not improve wireless connectivity, as it only works with wired devices.

A POE hub is a device that provides power and data over a single Ethernet cable to devices that support Power over Ethernet (PoE) technology, such as IP cameras, VoIP phones, and wireless access points4. A POE hub can simplify the installation and placement of these devices by eliminating the need for separate power adapters or outlets4. However, a POE hub does not improve wireless connectivity by itself, as it still requires an access point or a router to create a wireless network.

A Wi-Fi router is a device that combines the functions of a router and an access point, providing both wired and wireless connectivity to a network and the internet. A Wi-Fi router can be used to create a SOHO network, but it may not be sufficient to cover the entire location with a strong and reliable wireless signal. To improve wireless connectivity, the technician may need to add additional access points or use a mesh Wi-Fi system that consists of multiple routers that work together to create a seamless wireless network.

Therefore, an access point is the best option among the choices to improve wireless connectivity throughout a SOHO location.

Which of the following is used to define a range of IP addresses available to assign using DHCP?

A.
Scope
A.
Scope
Answers
B.
Address
B.
Address
Answers
C.
Lease
C.
Lease
Answers
D.
Reservation
D.
Reservation
Answers
Suggested answer: A

Explanation:

A scope is a term used to define a range of IP addresses available to assign using DHCP. DHCP stands for Dynamic Host Configuration Protocol, and it is a protocol that automatically assigns IP addresses and other network configuration parameters to devices on a network. A scope defines the start and end IP addresses, as well as other options, such as subnet mask, default gateway, and DNS servers.

A printer displays an error message even after a paper jam is cleared. Which of the following should a technician do to fix the issue?

A.
Check the paper path for a blocked sensor.
A.
Check the paper path for a blocked sensor.
Answers
B.
Verify the pickup roller is functioning.
B.
Verify the pickup roller is functioning.
Answers
C.
Change the duplex settings.
C.
Change the duplex settings.
Answers
D.
Run internal printer diagnostics.
D.
Run internal printer diagnostics.
Answers
Suggested answer: A

Explanation:

A paper path is the route that paper takes through a printer from the input tray to the output tray. A blocked sensor is a sensor that detects paper jams or other errors in the paper path but fails to clear after the problem is resolved. A blocked sensor can cause a printer to display an error message even after a paper jam is cleared. The technician should check the paper path for any debris or obstructions that may trigger the sensor.

A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers.

Which of the following would the technician consider the most appropriate for this situation?

A.
Virtual network
A.
Virtual network
Answers
B.
Application virtualization
B.
Application virtualization
Answers
C.
Cross-platform virtualization
C.
Cross-platform virtualization
Answers
D.
Virtual sandbox
D.
Virtual sandbox
Answers
E.
Virtual desktop
E.
Virtual desktop
Answers
Suggested answer: B

Explanation:

Application virtualization is a technique that allows an application to run on a computer without being installed or affecting other applications on the system. Application virtualization creates a virtual environment for the application that isolates it from the underlying operating system and hardware. This way, the technician can verify the application deployment will not affect other legacy applications on the end users' computers.

A user reports that a display is slow to turn on, and the colors are distorted and discolored. Once the display turns on, it appears to have lines going through the image and intermittently goes blank.

Which of the following is the most likely cause of the issue?

A.
Incorrect data source
A.
Incorrect data source
Answers
B.
Incorrect resolution settings
B.
Incorrect resolution settings
Answers
C.
Physical cabling issues
C.
Physical cabling issues
Answers
D.
Incorrect refresh rate
D.
Incorrect refresh rate
Answers
E.
Display burn-in
E.
Display burn-in
Answers
Suggested answer: C

Explanation:

Physical cabling issues refer to any problems with the cables or connectors that connect a display to a computer or a power source. Physical cabling issues can cause various symptoms, such as slow to turn on, distorted and discolored images, lines going through the image, and intermittent blank screens. The technician should check the cables and connectors for any damage, looseness, or interference.

An administrator is responding to a network server outage. The administrator has logged in to the server to troubleshoot the outage. Which of the following is the first step the administrator should take when attempting to troubleshoot the issue?

A.
Document the results.
A.
Document the results.
Answers
B.
Analyze the error logs.
B.
Analyze the error logs.
Answers
C.
Check the physical connections.
C.
Check the physical connections.
Answers
D.
Upgrade the server firmware.
D.
Upgrade the server firmware.
Answers
Suggested answer: B

Explanation:

The correct answer is B. Analyze the error logs.

Error logs are files that record the events and errors that occur on a server or a network device. They can provide valuable information about the cause and the time of the outage, as well as any warnings or alerts that preceded it. Analyzing the error logs can help the administrator narrow down the possible sources of the problem and identify the best course of action to resolve it.

The first step in troubleshooting a network is to identify the problem1. As a part of this step, the administrator should gather information about the current state of the network using the network troubleshooting tools that are available1. One of these tools is the error log viewer, which can be accessed through the server's operating system or a network monitoring software. The administrator should look for any entries that indicate a failure, a crash, a timeout, or an exception in the error logs. The administrator should also note the date and time of the entries, as well as the severity and the frequency of the errors.

The other options are less likely to be the first step in troubleshooting, because:

• Documenting the results is an important step in troubleshooting, but it should be done after identifying and resolving the problem, not before. Documenting the results can help the administrator keep track of the actions taken, the changes made, and the outcomes achieved. It can also help prevent future problems by providing a reference for best practices and lessons learned1.

• Checking the physical connections is another important step in troubleshooting, but it should be done after analyzing the error logs, not before. Physical connections are the cables and ports that link the server to other devices on the network. They can affect the quality and stability of the network signal. If the error logs do not indicate any software or configuration issues, then checking the physical connections can help determine if there is any damage or interference in the hardware2.

• Upgrading the server firmware is a possible solution for some network problems, but it should not be done as a first step in troubleshooting, unless there is a clear indication that the firmware is outdated or corrupted. Firmware is a type of software that controls the basic functions of a hardware device. Upgrading the firmware can improve performance, security, and compatibility, but it can also introduce new bugs or conflicts with other software or hardware components.

Therefore, upgrading the firmware should be done with caution and only after backing up data and settings3.

For more information and tips on how to troubleshoot network issues, you can visit these links:

• A Guide to Network Troubleshooting - CompTIA

• What is Network Troubleshooting? How to Fix Network Issues - SolarWinds

• Network Troubleshooting - Methodology, Steps & Techniques - DNSstuff

A user is experiencing an issue when trying to use a wireless headset with a mobile phone. The device was previously paired with the phone but is unable to connect when switched on. Which of the following should the user enable on the phone to remediate the issue?

A.
Bluetooth
A.
Bluetooth
Answers
B.
Near-field communication
B.
Near-field communication
Answers
C.
Tether
C.
Tether
Answers
D.
Wi-Fi
D.
Wi-Fi
Answers
Suggested answer: A

Explanation:

The correct answer is A. Bluetooth.

Bluetooth is a wireless technology that allows devices to communicate with each other over short distances. It is commonly used for connecting wireless headsets, speakers, keyboards, mice, and other peripherals to mobile phones, laptops, and other devices.

To use a Bluetooth device with a mobile phone, the user needs to enable Bluetooth on both devices and pair them together. Pairing is a process of exchanging security codes and creating a trusted connection between the devices. Once paired, the devices can automatically connect when they are in range and turned on.

If the user is experiencing an issue when trying to use a wireless headset with a mobile phone, the first thing to check is whether Bluetooth is enabled on both devices. If Bluetooth is turned off, the devices will not be able to connect or communicate with each other.

To enable Bluetooth on a mobile phone, the user can follow these steps:

• Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You'll see "Not connected" if your Windows 11 device isn't connected to any Bluetooth accessories.

• Check in Settings: Select Start > Settings > Bluetooth & devices . Make sure Bluetooth is turned on.

These steps are based on Windows 11 operating system1. The exact steps may vary depending on the type and model of the mobile phone and its operating system.

If Bluetooth is enabled on both devices but they still cannot connect, the user can try some other troubleshooting steps, such as:

• Turn off your Bluetooth device, wait a few seconds, then turn it back on.

• Make sure your Bluetooth device is in range of your mobile phone.

• Remove the Bluetooth device from your mobile phone's list of paired devices, then add it again.

• Update the Bluetooth driver on your mobile phone or the firmware on your Bluetooth device.

• Restart your mobile phone or reset your Bluetooth device.

For more details and tips on how to fix Bluetooth problems in Windows 112 or other operating systems1, you can visit the links provided.

A technician needs to test a new USB headset for videoconference calls. Audio playback is working as expected, but sound from the microphone is not being recorded. The Device Manager and Sound settings show the microphone is installed. Which of the following should the technician do next?

A.
Examine the application and device mute controls.
A.
Examine the application and device mute controls.
Answers
B.
Connect the headset to a different USB port.
B.
Connect the headset to a different USB port.
Answers
C.
Check the device's driver release date.
C.
Check the device's driver release date.
Answers
D.
Increase the speaker volume setting.
D.
Increase the speaker volume setting.
Answers
Suggested answer: A

Explanation:

The correct answer is A. Examine the application and device mute controls.

One of the possible reasons for the USB headset microphone not working is that the microphone is muted in the application or device settings. The technician should check if the mute button on the headset or the microphone icon in the application is active. If so, the technician should disable them and try to record sound again.

Some applications may also have their own settings for the microphone input. The technician should make sure that the USB headset is selected as the input device and that the volume level is appropriate. The technician can also test the microphone in different applications to see if the problem is specific to one application or not.

The other options are less likely to solve the problem, because:

• Connecting the headset to a different USB port may not make any difference if the device is already installed and recognized by the system.

• Checking the device's driver release date may not be relevant if the microphone was working before and no updates were installed recently.

• Increasing the speaker volume setting may not affect the microphone input at all, and may only make the audio playback louder.

For more information and tips on how to fix USB headset problems, you can visit these links:

• USB Headset Mic Not Working? Here Are All Possible Fixes - TechNorms

• Fix microphone problems - Microsoft Support

• USB Headset Not Working? Try These Fixes - Tech News Today

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