ServiceNow CIS-ITSM Practice Test - Questions Answers, Page 11
Question list
List of questions
Related questions
The ability to authorize requests is enabled using a role which requires a user license. What is this role?
Released in Quebec, what tool enables the creation of templates for Catalog Items?
Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?
Which record type would you use for a View Company Policies link that would redirect to a Knowledge Article?
On a request form, the requester needs to indicate when they need to receive the item.
What Variable type would you use for this information?
Which type of catalog item may be found in a Service Catalog?
When a user submits a service request from a catalog what actions are triggered based on the flow definition?
Choose 3 answers
When building out a service catalog categorizing items helps users navigate and search in the catalog. Which roles would allow you to create and maintain categories?
Choose 3 answers
When defining SLAs for the service catalog at what level is the SLA typically defined?
What functionality can be used to define the sequence of activities that should be taken to complete catalog items?
Choose 2 answers
Question