ServiceNow CIS-ITSM Practice Test - Questions Answers, Page 3
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What is an example of a Key Performance Indicator for Change management that is included with Performance Analytics, but not available in ServiceNow reporting? (Choose two.)
What is an example of a good use case for an Order Guide?
Unless there are particular security requirements, what role is given to users that perform request fulfillment work?
What is normally done when a Root Cause and a Workaround are identified for a problem to document the quickest known resolution?
You have just upgraded your instance and have not migrated to multimodal change.
Using the default settings, when you click on Change > Create new, what page displays?
Your customer wants to change the way Priority on Problem records is calculated based on Impact and Urgency.
Which module should you use to locate and update the Priority Problem Lookup record?
What would you use to define a common grouping of configuration items such as all web servers in Miami?
What are key relationships between Change and Release Management? (Choose three.)
What module do you use to change the setting for the time between incident Resolution and Closure?
Incidents are stored what table?
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