ServiceNow CIS-ITSM Practice Test - Questions Answers, Page 2
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How are Features related to Products and Releases?
How is granular read and write access for a specific change model defined?
When a Service Desk again shares a 'How to' item with a customer what type of record is being shared?
What are the different ways a user can provide feedback on a knowledge article?
Choose 4 answers
Where should an admin go to view all of the search queries entered by users in the knowledge search?
Which of the following catalog client script methods will modify the choice list options available to an end user on a catalog item?
Which property on an order guide will pass variables from one item to another item with equivalent variables?
In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)
The Major Incident Management (MIM) application is linked to the Incident management process, but the records have an additional set of States. What are these MI States?
The current status of a problem record is tracked in the State field. Each state has a label, value and constant. This example is for Fix in Progress state:
Your customer wants to add a prerequisite for moving out of the Fix in Progress state. When you update the script include which value is better to use in the script?
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