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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 39

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List of questions

Question 381

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Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?

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Question 382

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Which is the BEST example of a standard change?

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Question 383

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Which can act as an operating model for an organization?

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Question 384

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Which practice recommends the use of event-based surveys to gather feedback from customers?

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Question 385

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Which guiding principle leads to a faster response to customer needs by timeboxing activities and learning from the outputs of previous activities?

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Question 386

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Which practice has a purpose that deludes maximizing the number of successful additions modifications, or removals of anything that could have an effect on a service?

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Question 387

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In which situation will incident management USUALLY use a separate process?

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Question 388

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Which practice minimizes the impact on normal service operation by managing resources in response to unplanned reductions in service quality?

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Question 389

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Which practice makes use of methods from Lean. Agile and DevOps?

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Question 390

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Which statement about service offerings is CORRECT?

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Related questions

Which practice has a purpose that includes ensuring that risks have been properly assessed?
Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
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