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You are the program manager for your organization. You and your program team have been creating and transferring the program benefits to operations as feasible in your program execution. The process of delivering the program's benefits describes what process in program management?

A.
Quality control
A.
Quality control
Answers
B.
Benefits management
B.
Benefits management
Answers
C.
Direct and manage program execution
C.
Direct and manage program execution
Answers
D.
Quality assurance
D.
Quality assurance
Answers
Suggested answer: C

What is the present value of a program that will be worth $3,567,000 if it lasts for six years and the rate of return is five percent?

A.
$1,550,850
A.
$1,550,850
Answers
B.
$3,532,000
B.
$3,532,000
Answers
C.
$2,502,750
C.
$2,502,750
Answers
D.
$2,661,750
D.
$2,661,750
Answers
Suggested answer: D

You are the program manager for the SRQ Program. You have rejected several change requests for the program scope. What must you do with the rejected change requests?

A.
Communicate why the change request was rejected and record the results in the lessons learned documentation for your program.
A.
Communicate why the change request was rejected and record the results in the lessons learned documentation for your program.
Answers
B.
Inform the stakeholders that their change requests have been rejected.
B.
Inform the stakeholders that their change requests have been rejected.
Answers
C.
Communicate the change request status to the stakeholders and record the results of the change request in the change register.
C.
Communicate the change request status to the stakeholders and record the results of the change request in the change register.
Answers
D.
Inform the stakeholders why their change requests have been rejected.
D.
Inform the stakeholders why their change requests have been rejected.
Answers
Suggested answer: C

Where are negative risks recorded?

A.
Negative risk register
A.
Negative risk register
Answers
B.
Risk management plan
B.
Risk management plan
Answers
C.
Risk register
C.
Risk register
Answers
D.
Issues log
D.
Issues log
Answers
Suggested answer: C

You are the program manager for your organization. Management would like to consider the present value for your program. If your program is predicted to be worth $450,000 in two years what is the present value of the program if the interest rate is six percent?

A.
$400,498
A.
$400,498
Answers
B.
$521,345
B.
$521,345
Answers
C.
$505,620
C.
$505,620
Answers
D.
$385,450
D.
$385,450
Answers
Suggested answer: A

Harriet is the program manager of a large program that has a high profile and visibility in her organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to address their fears, perceived threats, and concerns about the program. Which communication method is considered to be the best approach for this scenario?

A.
Face-to-face
A.
Face-to-face
Answers
B.
Many-to-many
B.
Many-to-many
Answers
C.
Ad hoc conversation
C.
Ad hoc conversation
Answers
D.
One-to-many
D.
One-to-many
Answers
Suggested answer: A

Eric is the project manager of the NQQ Project and has hired the ZAS Corporation to complete part of the project work for Eric's organization. Due to a change request the ZAS Corporation is no longer needed on the project even though they have completed nearly all of the project work. Is Eric's organization liable to pay the ZAS Corporation for the work they have completed so far on the project?

A.
It depends on what the outcome of a lawsuit will determine.
A.
It depends on what the outcome of a lawsuit will determine.
Answers
B.
No, the ZAS Corporation did not complete all of the work.
B.
No, the ZAS Corporation did not complete all of the work.
Answers
C.
It depends on what the termination clause of the contract stipulates.
C.
It depends on what the termination clause of the contract stipulates.
Answers
D.
Yes, the ZAS Corporation did not choose to terminate the contract work.
D.
Yes, the ZAS Corporation did not choose to terminate the contract work.
Answers
Suggested answer: C

Mike is the program manager of the NHQ Program. Mike and a vendor are in disagreement over the deliverable the vendor has created for Mike's program. Mike does not believe the vendor has correctly created the deliverable, while the vendor is adamant that his company has indeed completed the contract. Both parties have documented their stance in the debate. This is an example of what?

A.
Breach of contract
A.
Breach of contract
Answers
B.
Issue
B.
Issue
Answers
C.
Risk
C.
Risk
Answers
D.
Claim
D.
Claim
Answers
Suggested answer: D

You are the program manager of the GHY Program in your organization. It has come to your attention that some of the project managers in your program are adding time to each project activity in an effort to pad their durations in case some event happens in their project that will cause delays. What principle should you share with these project managers that counterattack the concept of padding activities with additional time?

A.
Parkinson's Law
A.
Parkinson's Law
Answers
B.
Law of Diminishing Returns
B.
Law of Diminishing Returns
Answers
C.
80/20 Law
C.
80/20 Law
Answers
D.
Pareto's Law
D.
Pareto's Law
Answers
Suggested answer: A

You are the program manager for your organization. Your program team has 43 people that all need to be monitored and controlled. You would like to create a standardized report that you can use to monitor, control, and record the performance of each staff member in your program. What type of report can you create that will help you track your staff and their performance?

A.
Performance reports
A.
Performance reports
Answers
B.
Staff variance reports
B.
Staff variance reports
Answers
C.
Exceptions report
C.
Exceptions report
Answers
D.
Lessons learned
D.
Lessons learned
Answers
Suggested answer: A
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