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Microsoft MB-210 Practice Test - Questions Answers, Page 4

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Question 31

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You are a salesperson working with Dynamics 365. Your role includes working with opportunities.

You successfully close a sale.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Change Est. Revenue to Actual amount

Change Est. Revenue to Actual amount

Set the Status reason to Won.

Set the Status reason to Won.

Change Est. Close Date to Actual close date.

Change Est. Close Date to Actual close date.

Change the Actual Revenue to Actual amount.

Change the Actual Revenue to Actual amount.
Suggested answer: A, D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/close-opportunity-won-lost-sales

asked 05/10/2024
Joshua Paffen
32 questions

Question 32

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You are a Dynamics 365 Sales administrator. You create a discount list.

The sales team needs to use the discount list for opportunities.

You need to ensure that the discount list is available and that products are discounted as expected. To what should you associate the discount list?

Product

Product

Price list item

Price list item

Price list

Price list

Product family

Product family
Suggested answer: B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-price-lists-price-list-items-define-pricing-products

asked 05/10/2024
Hoang Son
47 questions

Question 33

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A battery manufacturer wants to sell their batteries in boxes of 12 and cases of 24 boxes.

You need to set up a unit group so that the manufacturer can sell different quantities.

What should you create first?

related unit

related unit

unit of measure

unit of measure

primary unit

primary unit

base unit

base unit
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-unit-group-add-units

asked 05/10/2024
Tristan Zerner
45 questions

Question 34

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A company uses Dynamics 365 Sales.

You need to associate a competitor with each closed opportunity for reporting.

What should you do?

Select the Follow option for the competitor.

Select the Follow option for the competitor.

Add the competitor to the opportunity close record.

Add the competitor to the opportunity close record.

Create a user post for the competitor.

Create a user post for the competitor.

Enable auditing for the competitor entity.

Enable auditing for the competitor entity.
Suggested answer: B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/close-opportunity-won-lost-sales

asked 05/10/2024
Alfredo Gonzalez
34 questions

Question 35

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You create an invoice with products and services for a customer.

You need to add pricing for a product that is not available in the product catalog.

What should you do?

Add the product to the order and use Get Products

Add the product to the order and use Get Products

Add a write-in product

Add a write-in product

Add an existing product and change the name and price

Add an existing product and change the name and price

Add the product to the quote and use Get Products

Add the product to the quote and use Get Products
Suggested answer: B

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/add-product-quote-order-invoice

asked 05/10/2024
TienYai Ho
37 questions

Question 36

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You are a Dynamics 365 Sales administrator.

The sales team is having difficulty locating related products.

You need to make it easier for the sales team to find groups of products that are similar.

What should you use?

Related products

Related products

Product bundles

Product bundles

Product families

Product families

Product unit groups

Product unit groups
Suggested answer: A

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/define-related-products-increase-chances-sales

asked 05/10/2024
STEVE MESSANGA
28 questions

Question 37

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You are a salesperson using Dynamics 365 for Sales.

You need to be able to modify the product price on an active invoice that uses current pricing.

What should you do?

Set the Invoice Product to Override Price

Set the Invoice Product to Override Price

Set an End Date for the Price List to ensure the Price List is expired

Set an End Date for the Price List to ensure the Price List is expired

Set an End Date for the Price List to ensure the Price List is not expired

Set an End Date for the Price List to ensure the Price List is not expired

Set the Invoice Product to Use Default

Set the Invoice Product to Use Default
Suggested answer: A
asked 05/10/2024
Habte Manna
27 questions

Question 38

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A company uses Dynamics 365 for Sales.

You create a new quote and associate an opportunity to the quote.

You need to display all your items from the opportunity in the quote.

What should you do?

Activate the quote

Activate the quote

Select Get Products from the command bar in the Quote entity

Select Get Products from the command bar in the Quote entity

Select Add Line Items on the Opportunity entity

Select Add Line Items on the Opportunity entity

Select Recalculate from the command bar on the Opportunity entity

Select Recalculate from the command bar on the Opportunity entity
Suggested answer: B
asked 05/10/2024
Brian Lester
33 questions

Question 39

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An organization attends a tradeshow and identifies several leads.

One specific lead wants to make a purchase in the next week.

You need to create an invoice.

At which stage can you create the invoice?

Lead

Lead

Order

Order

Opportunity

Opportunity

Quote

Quote
Suggested answer: B
asked 05/10/2024
Alex Tzibosnik
38 questions

Question 40

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You are a Dynamics 365 system customizer. You create a price list with related products. Sales team members use the list to generate opportunities, quotes, and orders. You need to create a product family.

What should you do?

Add a new product family to an existing product family

Add a new product family to an existing product family

Delete the existing price list and create a new one

Delete the existing price list and create a new one

Create a unit group for use with the product family

Create a unit group for use with the product family

Add a parent product family to an existing product family

Add a parent product family to an existing product family
Suggested answer: A

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-product-family

asked 05/10/2024
Daniel Bucknor-Ankrah
41 questions
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A company is using Dynamics 365 Sales without any customizations. A customer orders four products to be delivered to three locations. Two of the locations are in the United States and one is in Canada. You must ensure that the order is tracked properly. You need to create the minimum number of orders to deliver to the locations. How many orders should you create?
SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer need. You need to configure your environment to meet the requirement. To complete this task, sign in to the Dynamics 365 portal.
HOTSPOT You use Dynamics 365 for Sales. You need to add products to an invoice. Which options should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
HOTSPOT A company uses Dynamics 365 Sales. The company does not use any customizations. The system must create activity records for every interaction a salesperson has with customers and contacts. You need to configure the system by using minimal customizations. How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
You use price lists in Dynamics 365 for Sales. Some price lists have expired. Users need to be able to continue to manage their opportunities. Which option is possible?
HOTSPOT A company uses Microsoft 365 and Dynamics 365 Sales. The company sets up server-side synchronization in preparation for mailbox configuration. A new business manager must be able to approve mailboxes for users. You need to assign roles to the business manager by using the principle of least privilege. Which roles should you assign? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.
You are a system customizer in Dynamics 365 Sales. You need to set up product families. Which option is available?
HOTSPOT You are a Dynamics 365 Sales administrator for a medical office. The office provides a new service for doctors to consult with patients online on a first come, first served basis. Patients are created as Contacts. Doctors can only view patient records for patients in their care. The doctors need to see a graph of all interactions with each patient. You need to create an entity to log online interactions. How should you configure the entity? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.
You need to determine how notes and attachments are handled in converted leads. How are they handled?
SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section. To complete this task, sign in to the Dynamics 365 portal.