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Question 1246 - PMP discussion

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A key customer stakeholder asks the project team to include new tasks in the backlog and begin analyzing new requests. The customer expects results as soon as possible and pressures the team to attend noncritical meetings. The team is frustrated by this situation.

How should the project manager approach this situation?

A.

Work with the team to receive customer directions and improve the process.

Answers
A.

Work with the team to receive customer directions and improve the process.

B.

Ask the customer to work with the product owner to prioritize all requests.

Answers
B.

Ask the customer to work with the product owner to prioritize all requests.

C.

Call for an internal team retrospective and create an improvement action plan.

Answers
C.

Call for an internal team retrospective and create an improvement action plan.

D.

Understand the customer's perspective and provide mentoring on agile mindsets.

Answers
D.

Understand the customer's perspective and provide mentoring on agile mindsets.

Suggested answer: B
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asked 12/11/2024
Nabil MHB
44 questions
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