A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team.
What should the project manager do to address this issue?

Question

A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team.

What should the project manager do to address this issue?

alejandro capel · Accepted Answer

Facilitate a stakeholder alignment session so that the team and project sponsor are in agreement with the deliverables.

alejandro capel · Answer

Set up a daily standup and request that the project sponsor attend to understand the project's tasks and deliverables.

alejandro capel · Answer

Ask the project team to compile a project scope document and obtain approval from the project sponsor.

alejandro capel · Answer

Request that the project team change their task deliverables to reflect the project sponsor's requirements.

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