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Question 1391 - PMP discussion

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A project team working on a hybrid project is struggling to achieve customer satisfaction. The team states that the customer keeps changing their priorities. Meanwhile, the customer argues that the project team does not understand their needs.

What should the project manager do?

A.

Meet with the customer and the project team to understand the problem.

Answers
A.

Meet with the customer and the project team to understand the problem.

B.

Hire an external organization to audit the project and deliverables.

Answers
B.

Hire an external organization to audit the project and deliverables.

C.

Ask the product owner to explain the customer needs to the project team.

Answers
C.

Ask the product owner to explain the customer needs to the project team.

D.

Escalate to the project sponsor and request immediate intervention.

Answers
D.

Escalate to the project sponsor and request immediate intervention.

Suggested answer: A
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asked 12/11/2024
Ben Pike
33 questions
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