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Question 1396 - PMP discussion

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A project involves exporting 150 packages to the customer. However, only 30 packages have been cleared by the customer for shipment. The logistics manager provided details to the customer 2 weeks ago and set up a weekly conference call to effectively communicate with them, but the customer has not been participating in the calls.

How should the project manager handle this situation?

A.

Request a change in the contract to include the shipment in the project management plan.

Answers
A.

Request a change in the contract to include the shipment in the project management plan.

B.

Find the root cause of the issue and discuss the customer's current engagement.

Answers
B.

Find the root cause of the issue and discuss the customer's current engagement.

C.

Inform the customer that subsequent packages cannot be manufactured.

Answers
C.

Inform the customer that subsequent packages cannot be manufactured.

D.

Request a delivery date extension from the customer.

Answers
D.

Request a delivery date extension from the customer.

Suggested answer: B
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asked 12/11/2024
hajar mechrany
30 questions
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