A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.
What should the project manager do next?

Question

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.

What should the project manager do next?

Karine Bashala · Accepted Answer

Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track

Karine Bashala · Answer

Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance

Karine Bashala · Answer

Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor

Karine Bashala · Answer

Review the contract with the vendor to go over the financial penalty that is applicable to this situation

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