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Question 268 - PMP discussion

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A project manager encounters a governance issue during the project execution phase. One of the team members complains about receiving assignments from multiple people and states they are not able to work effectively.

What should the project manager establish first in the project governance structure?

A.
Clear project work breakdown structure (WBS) and timeline
Answers
A.
Clear project work breakdown structure (WBS) and timeline
B.
Resource management and conflict resolution plan
Answers
B.
Resource management and conflict resolution plan
C.
Risk management and issues resolution plan
Answers
C.
Risk management and issues resolution plan
D.
Clear responsible, accountable, consult, and inform (RACI) matrix
Answers
D.
Clear responsible, accountable, consult, and inform (RACI) matrix
Suggested answer: D

Explanation:

The project manager should first establish a clear RACI matrix in the project governance structure. The RACI matrix defines the roles and responsibilities of each team member, outlining who is responsible for making decisions, who is accountable for the outcomes, who should be consulted, and who should be informed. This will help to ensure that there is a clear understanding of who is responsible for assigning tasks and managing work assignments. This will help to prevent confusion and conflicts among team members, and ensure that the team is able to work effectively.

Explanation:

asked 23/09/2024
Katherin Aragon Calderon
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