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Salesforce Certified Marketing Cloud Account Engagement Consultant Practice Test - Questions Answers, Page 23

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LenoxSoft's corporate marketing team wants to ensure their website visitors who originate from Europe are able to opt into having their website activity tracked.

How could this be accomplished?

A.
Remove tracking code from the website and create new sites for each country.
A.
Remove tracking code from the website and create new sites for each country.
Answers
B.
Create visitor filters for prospects that are known to be located in Europe.
B.
Create visitor filters for prospects that are known to be located in Europe.
Answers
C.
Enable tracking opt-in preferences for visitors from specific countries.
C.
Enable tracking opt-in preferences for visitors from specific countries.
Answers
D.
Enable tracking opt-in preferences for all website visitors.
D.
Enable tracking opt-in preferences for all website visitors.
Answers
Suggested answer: B

A Marketing Cloud Account Engagement administrator just created scoring categories for each product line. Assets from Folder A are aligned to Scoring Category A, and assets from Folder B are aligned to Scoring Category B.

What action should the admin take to ensure the sales team can view this new category score for each lead or contact?

A.
Replace the Score field with Category Score fields on lead and contact page layouts in Salesforce.
A.
Replace the Score field with Category Score fields on lead and contact page layouts in Salesforce.
Answers
B.
Share both Folder A and Folder B with the sales users' records in Marketing Cloud Account Engagement.
B.
Share both Folder A and Folder B with the sales users' records in Marketing Cloud Account Engagement.
Answers
C.
Add the Marketing Cloud Account Engagement Category Score related list to the lead and contact page layouts in Salesforce.
C.
Add the Marketing Cloud Account Engagement Category Score related list to the lead and contact page layouts in Salesforce.
Answers
D.
Assign the Marketing Cloud Account Engagement Category Scoring permission set to the sales user's profile in Salesforce.
D.
Assign the Marketing Cloud Account Engagement Category Scoring permission set to the sales user's profile in Salesforce.
Answers
Suggested answer: C

LenoxSoft wants to automatically nurture prospects who complete any of their white paper forms. There is a particular form for a high-value white paper. They want to ensure prospects who complete this form are sent down a particular path in the nurture program.

How should this be set up?

A.
Add completion actions to the form: add to list and assign to user > add the list as the recipient list in an engagement program > add a step checking for the Salesforce campaign membership related to the white paper
A.
Add completion actions to the form: add to list and assign to user > add the list as the recipient list in an engagement program > add a step checking for the Salesforce campaign membership related to the white paper
Answers
B.
Add completion actions to the form: add to list and add tag > add the list as the recipient list in an engagement program > add a step checking for if the prospect has the tag related to the white paper download
B.
Add completion actions to the form: add to list and add tag > add the list as the recipient list in an engagement program > add a step checking for if the prospect has the tag related to the white paper download
Answers
C.
Add completion actions to the form: add to list and add to Salesforce campaign > add the list as the recipient list in an engagement program > add a step checking if the prospect downloaded the white paper file successfully6
C.
Add completion actions to the form: add to list and add to Salesforce campaign > add the list as the recipient list in an engagement program > add a step checking if the prospect downloaded the white paper file successfully6
Answers
Suggested answer: B

The LenoxSoft sales team has received an influx of leads from the Product Interest form. Many of the leads are not located in the United States. LenoxSoft only sells to customers in the United States so the sales team has requested that these inbound leads get qualified based on country before being assigned.

How should they ensure only qualified prospects who submit the form are sent to the sales team as new leads?

A.
Add a completion action to the Product Interest form to assign prospects, then have sales users delete those not in the United States.
A.
Add a completion action to the Product Interest form to assign prospects, then have sales users delete those not in the United States.
Answers
B.
Create an automation rule set to match all with the criteria of Product Interest form completed and Country field equal to United States with an action to assign prospects.
B.
Create an automation rule set to match all with the criteria of Product Interest form completed and Country field equal to United States with an action to assign prospects.
Answers
C.
Add a completion action to the Product Interest form to assign prospects only if their Country field is United States.
C.
Add a completion action to the Product Interest form to assign prospects only if their Country field is United States.
Answers
D.
Create an automation rule set to match any with the criteria of Product Interest form completed and Country field equal to United States with an action to assign prospects.
D.
Create an automation rule set to match any with the criteria of Product Interest form completed and Country field equal to United States with an action to assign prospects.
Answers
Suggested answer: B

A marketing team is rolling out several pieces of content that will qualify leads as sales-ready and then gated behind Marketing Cloud Account Engagement forms. They want to be able to filter tables in Marketing Cloud Account Engagement by a prospect's interaction with each piece of content.

What strategy would allow the team to do this?

A.
Build dynamic lists respectively based off of those form submissions.
A.
Build dynamic lists respectively based off of those form submissions.
Answers
B.
Add a form completion action to add prospects to the right Salesforce campaign.
B.
Add a form completion action to add prospects to the right Salesforce campaign.
Answers
C.
Track downloads in the form reports and build different lists for all submissions.
C.
Track downloads in the form reports and build different lists for all submissions.
Answers
D.
Add a form completion action to apply a tag with the name of the piece of content.
D.
Add a form completion action to apply a tag with the name of the piece of content.
Answers
Suggested answer: D

LenoxSoft has been using Marketing Cloud Account Engagement and Salesforce for one year and have enabled Einstein Behavior Scoring.

What guidance should the system administrator give to the LenoxSoft sales team so they can gain context into why their prospects are being scored the way they are?

A.
To always book a follow up call with prospects and record notes from the call in the Marketing Cloud Account Engagement Notes field for future review.
A.
To always book a follow up call with prospects and record notes from the call in the Marketing Cloud Account Engagement Notes field for future review.
Answers
B.
To access the B2B Marketing Analytics app so they can look through the campaigns that the prospects have engaged with over the last year.
B.
To access the B2B Marketing Analytics app so they can look through the campaigns that the prospects have engaged with over the last year.
Answers
C.
To read the behavior score rationales to gain additional context around positive or negative reasons a prospect is scored the way they are.
C.
To read the behavior score rationales to gain additional context around positive or negative reasons a prospect is scored the way they are.
Answers
D.
To read the lead score rationales to gain additional context around positive or negative reasons a prospect is scored the way they are.
D.
To read the lead score rationales to gain additional context around positive or negative reasons a prospect is scored the way they are.
Answers
Suggested answer: D

LenoxSoft wants to foster a closer relationship between customers and their customer success team. Each customer account is owned by a LenoxSoft success team member, who should be the sender of all Marketing Cloud Account Engagement emails sent to any contacts at that account.

Which setting would make the Marketing Cloud Account Engagement email send from the appropriate success team member?

A.
Set the sender of the email as a specific user.
A.
Set the sender of the email as a specific user.
Answers
B.
Set the sender of the email as a custom CRM user.
B.
Set the sender of the email as a custom CRM user.
Answers
C.
Set the sender of the email as the account owner.
C.
Set the sender of the email as the account owner.
Answers
D.
Set the sender of the email as the assigned owner.
D.
Set the sender of the email as the assigned owner.
Answers
Suggested answer: C

LenoxSoft offers two distinct product lines, each with its own sales team.

Based on prospect activity, what is the recommended way to provide each sales team with relevant prospect interest in each product line?

A.
Create emails with links to whitepapers for each product line and create completion action to increase the prospect's score by 10 for one product line and 20 for the other.
A.
Create emails with links to whitepapers for each product line and create completion action to increase the prospect's score by 10 for one product line and 20 for the other.
Answers
B.
Create scoring categories for each product line that calculates points based on the prospect's interaction with marketing assets related to those product lines.
B.
Create scoring categories for each product line that calculates points based on the prospect's interaction with marketing assets related to those product lines.
Answers
C.
Create completion actions on every asset to tag prospects based on the product line they are interested in, filtering the score report by that tag.
C.
Create completion actions on every asset to tag prospects based on the product line they are interested in, filtering the score report by that tag.
Answers
D.
Create page actions on each product line's web pages to notify users and increase score when prospects visit each product line's section of the website.
D.
Create page actions on each product line's web pages to notify users and increase score when prospects visit each product line's section of the website.
Answers
Suggested answer: D

A company uses multiple Marketing Cloud Account Engagement business units and wants to set up B2B Marketing Analytics.

What is considered true about using B2BMA with business units?

A.
The app will create unique datasets for each business unit.
A.
The app will create unique datasets for each business unit.
Answers
B.
There is an option to create a unique app for each business unit or one joined app for all business units.
B.
There is an option to create a unique app for each business unit or one joined app for all business units.
Answers
C.
Each business unit can only have one associated B2B Marketing Analytics app.
C.
Each business unit can only have one associated B2B Marketing Analytics app.
Answers
D.
Each dashboard will have an option to filter by business unit.
D.
Each dashboard will have an option to filter by business unit.
Answers
Suggested answer: C

LenoxSoft is setting up a brand new Marketing Cloud Account Engagement business unit. They have identified a set of five users in Salesforce who will need to have Administrator roles in Marketing Cloud Account Engagement.

What should they do to provide these users access to Marketing Cloud Account Engagement?

A.
Change each user's profile in Salesforce to the System Administrator role, which will create them as Administrator users in Marketing Cloud Account Engagement.
A.
Change each user's profile in Salesforce to the System Administrator role, which will create them as Administrator users in Marketing Cloud Account Engagement.
Answers
B.
Provide each user with a unique activation link to create their own Administrator user records in Marketing Cloud Account Engagement.
B.
Provide each user with a unique activation link to create their own Administrator user records in Marketing Cloud Account Engagement.
Answers
C.
Import the users into Marketing Cloud Account Engagement and select the Administrator role on their Marketing Cloud Account Engagement user records.
C.
Import the users into Marketing Cloud Account Engagement and select the Administrator role on their Marketing Cloud Account Engagement user records.
Answers
D.
Add users to the Marketing Users group from Marketing Setup in Salesforce and map their user profiles to the Administrator roles.
D.
Add users to the Marketing Users group from Marketing Setup in Salesforce and map their user profiles to the Administrator roles.
Answers
Suggested answer: C
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