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A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing.

Which of the following are the MOST likely causes of these errors? (Choose two.)

A.
Missing drives in the OS
A.
Missing drives in the OS
Answers
B.
RAID failure
B.
RAID failure
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C.
Bootable device not found
C.
Bootable device not found
Answers
D.
Data loss
D.
Data loss
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E.
Controller failure
E.
Controller failure
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F.
CMOS corruption
F.
CMOS corruption
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G.
TPM malfunction
G.
TPM malfunction
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Suggested answer: B, C

Explanation:

The message stating that one or more disks are in a degraded state is a clear indication of a RAID failure. RAID stands for Redundant Array of Independent Disks, and it is a technology used to provide fault tolerance and improve performance by combining multiple hard drives into a single logical unit.The message indicating that the OS is missing is most likely caused by a bootable device not found.This means that the server is unable to boot from the designated boot device, which could be the hard drive, a CD/DVD drive, or a USB flash drive. This could be caused by a faulty boot device, a loose cable, or a misconfiguration in the BIOS or UEFI settings.

A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

A.
Coaxial
A.
Coaxial
Answers
B.
Shielded Cat 6
B.
Shielded Cat 6
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C.
Plenum Cat 5e
C.
Plenum Cat 5e
Answers
D.
Multimode fiber
D.
Multimode fiber
Answers
Suggested answer: B

Explanation:

In this situation, the MOST cost-effective cable medium that would not sacrifice system performance would be B. Shielded Cat 6. Electromagnetic interference (EMI) can disrupt network connectivity by interfering with the signals transmitted over network cables. Shielded Cat 6 cables are designed to provide protection against EMI by incorporating a layer of shielding material around the cable’s conductors. This shielding helps to prevent EMI from interfering with the signals transmitted over the cable.

Which of the following would be BEST reason to use a virtual machine as a sandbox?

A.
To test new software in a safe environment
A.
To test new software in a safe environment
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B.
To increase the efficient use of computing resources
B.
To increase the efficient use of computing resources
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C.
To run multiple machines on the same hardware
C.
To run multiple machines on the same hardware
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D.
To have dedicated hardware for a single system
D.
To have dedicated hardware for a single system
Answers
Suggested answer: A

Explanation:

The main reason to use a virtual machine as a sandbox is to test new software in a safe environment without risking the integrity of the host operating system. Using a virtual machine enables the testing of software and allows for the isolation of the software from the host system. Reference: CompTIA A+ Certification Study Guide, Tenth Edition, pg. 409

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same.

Which of the following should the technician do FIRST?

A.
Verify the power rating of the charger.
A.
Verify the power rating of the charger.
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B.
Ensure all unnecessary connectivity features are disabled.
B.
Ensure all unnecessary connectivity features are disabled.
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C.
Check that all missing smartphone OS updates are applied.
C.
Check that all missing smartphone OS updates are applied.
Answers
D.
Complete a factory reset of the phone
D.
Complete a factory reset of the phone
Answers
Suggested answer: A

Explanation:

A smartphone that takes more than a day to fully charge may be due to a charger that is not powerfulenough. The technician should verify that the charger is rated for the smartphone’s battery capacity and that it is providing the correct voltage and amperage123.

In which of the following places is a laptop's wireless antenna MOST likely located?

A.
Near the network interface card
A.
Near the network interface card
Answers
B.
Underneath the battery
B.
Underneath the battery
Answers
C.
Integrated into the motherboard
C.
Integrated into the motherboard
Answers
D.
In the bezel of the lid
D.
In the bezel of the lid
Answers
Suggested answer: D

Explanation:

According to Dell Community, the Wi-Fi antenna is located in the top of the LCD display housing. It consists of two elements, fed by two cables, a white main designated on the Wi-Fi card by a white triangle, and a black auxiliary designated on the Wi-Fi card by a black triangle1.

A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?

A.
DHCP
A.
DHCP
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B.
AAA
B.
AAA
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C.
DNS
C.
DNS
Answers
D.
ARP
D.
ARP
Answers
Suggested answer: C

Explanation:

Domain Name System (DNS) is an Internet service that translates domain names (e.g., its.umich.edu) into IP addresses. Dynamic Host Configuration Protocol (DHCP) is a protocol for automatically assigning IP addresses and other configurations to devices when they connect to a network.

Recently, an organization received a number of spam emails that passed through the spam gateway.

The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

A.
Updating the keyword filtering
A.
Updating the keyword filtering
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B.
Editing the sender policy framework
B.
Editing the sender policy framework
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C.
Contacting the gateway vendor
C.
Contacting the gateway vendor
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D.
Verifying DMARC is enabled
D.
Verifying DMARC is enabled
Answers
Suggested answer: D

Explanation:

DMARC (Domain-based Message Authentication, Reporting and Conformance) is an email authentication protocol. It is designed to give email domain owners the ability to protect their domain from unauthorized use, commonly known as email spoofing.

A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST costeffective solution to monitor the traffic?

A.
Spectrum analyzer
A.
Spectrum analyzer
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B.
Network tap
B.
Network tap
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C.
Lookback plug
C.
Lookback plug
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D.
Toner probe
D.
Toner probe
Answers
Suggested answer: B

Explanation:

A network tap is used to intercept the signals passing over a cable and send them to a packet or protocol analyzer. Taps are either powered or unpowered:

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is externally polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?

A.
The channel is reserved for licensed band use.
A.
The channel is reserved for licensed band use.
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B.
The channel selection is defective, contact the manufacturer.
B.
The channel selection is defective, contact the manufacturer.
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C.
The channel must be unblocked by the vendor.
C.
The channel must be unblocked by the vendor.
Answers
D.
The device requires a firmware update to unlock the channel.
D.
The device requires a firmware update to unlock the channel.
Answers
Suggested answer: A

Explanation:

The 2. band is subdivided into up to 14 channels, spaced at 5 MHz intervals from 2412 MHz up to 2484 MHz. Wi-Fi requires bandwidth of approximately 20 MHz, not 5 MHz. Consequently, a site designer needs to choose the channels that do not overlap. On a WLAN where only the first 11 channels are available, channels 1, 6, and 11 can be selected as non-overlapping. Note: In the Americas, regulations permit the use of channels 1-11 only, while in Europe, channels 1-13 are permitted. In Japan, all 14 channels are permitted

A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

A.
The phone requires a firmware update to address charging issues.
A.
The phone requires a firmware update to address charging issues.
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B.
The charge port contains foreign objects, such as lint.
B.
The charge port contains foreign objects, such as lint.
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C.
The phone’s battery has swelled, preventing the utilization of the charge port.
C.
The phone’s battery has swelled, preventing the utilization of the charge port.
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D.
The phone has experienced water damage, thus the battery is not charring.
D.
The phone has experienced water damage, thus the battery is not charring.
Answers
Suggested answer: B

Explanation:

The symptoms suggest that the charging cable falls out of the phone, indicating that the charge port may contain foreign objects such as lint, which can interfere with the connection between the charging cable and the phone.

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