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A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:

HDMI Blocked due to Copy Protection Which of the following is the MOST likely cause of the error?

A.
The HDMI cannot carry the signal from the DVD to the projector.
A.
The HDMI cannot carry the signal from the DVD to the projector.
Answers
B.
The user needs to switch from HDMI to a cable standard such as DisplayPort.
B.
The user needs to switch from HDMI to a cable standard such as DisplayPort.
Answers
C.
The projector does not support the necessary HDCP protocol.
C.
The projector does not support the necessary HDCP protocol.
Answers
D.
The user needs to enable cony-protected sources in the projector's settings.
D.
The user needs to enable cony-protected sources in the projector's settings.
Answers
Suggested answer: C

Explanation:

The Official CompTIA® A+® Core 1 and Core 2 Student Guide (Exams 220-1001 and 220-1002) | 193 Protected content. If you encounter an error that indicates unauthorized content or an HDCP error: • DVI, HDMI, DisplayPort, and Thunderbolt all provide support for the Digital Rights Management (DRM) mechanism High-bandwidth Digital Content Protection (HDCP). HDCP allows a content source (such as a Blu-ray disc) to disable itself if the display adapter and monitor and/or speaker system do not support HDCP and fail to authenticate themselves with the playback source. There have been various iterations of HDCP (at time of writing the current version is 2.2) and backward-compatibility can be problematic as authentication may fail between devices that support different versions of the standard.

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

A.
Roller
A.
Roller
Answers
B.
Drum
B.
Drum
Answers
C.
Transfer belt
C.
Transfer belt
Answers
D.
Ribbon
D.
Ribbon
Answers
Suggested answer: B

Explanation:


Vertical or horizontal lines—Marks that appear in the same place (referred to as repetitive defects) are often due to dirty feed rollers (note that there are rollers in the toner cartridge and fuser unit too) or a damaged or dirty photosensitive drum.

too) or a damaged or dirty photosensitive drum.Vertical streaks on a laser printer output are usually caused by a damaged or worn-out drum, which is responsible for transferring toner to the paper. If the drum is damaged, toner may accumulate on certain parts of the drum, leading to streaks on the printed output. Reference: CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition, Chapter 15

A university student was able to boot from a live Linux CD on a computer in a shared space on campus. Which of the following will BEST prevent this type of action from occurring in the future?

A.
Require TPM security features.
A.
Require TPM security features.
Answers
B.
Set a boot password.
B.
Set a boot password.
Answers
C.
Disable all media options.
C.
Disable all media options.
Answers
D.
Enable secure boot.
D.
Enable secure boot.
Answers
Suggested answer: D

Explanation:

Enabling secure boot will verify the digital signature of the bootloader and operating system, ensuring that the system only boots from trusted and authorised sources. This can prevent booting from an unauthorised live CD or other external media.The best way to prevent booting from a live Linux CD on a computer in a shared space on campus is to enable secure boot. Secure boot is a feature that ensures that the system only runs software that is signed by an authorized party. This means that the system will not boot from any unauthorized media, including live Linux CDs.Secure Boot is a feature that ensures that the system only runs software that is signed by an authorized party. This means that the system will not boot from any unauthorized media, includinglive Linux CDs. Secure Boot is an important security feature designed to prevent malicious software from loading when your PC starts up (boots)1.Booting from a live Linux CD is a process that allows you to run a Linux operating system from a CD or DVD without installing it on your hard drive. This can be useful for testing or troubleshooting purposes. To boot from a live Linux CD, you need to insert the CD or DVD into your computer’sCD/DVD drive and restart your computer. Most systems are set up to automatically boot from the CD/DVD drive, but if your system is not set up this way, you may need to change a system setting to boot from a Linux CD/DVD23.

A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?

A.
Write a knowledge base article in the ticketing software to expedite future Incidents.
A.
Write a knowledge base article in the ticketing software to expedite future Incidents.
Answers
B.
Submit a bug report to the developer of the application, along with the steps taken to resolve the Issue.
B.
Submit a bug report to the developer of the application, along with the steps taken to resolve the Issue.
Answers
C.
Work with the developer to proactively collect the application logs to identify future errors of this type.
C.
Work with the developer to proactively collect the application logs to identify future errors of this type.
Answers
D.
Send an email communication to the company about the issue and the steps taken to resolve it.
D.
Send an email communication to the company about the issue and the steps taken to resolve it.
Answers
Suggested answer: A

Explanation:

CompTIA 6-Step Troubleshooting Process:

1. Identify the problem.

2. Establish a theory of probably cause. (Qthe obvious)

3. Test the theory to determine cause.

4. Establish a plan of action to resolve the problem and implement the solution.

5. Verify full system functionality and if applicable implement preventative measures.

6. Document findings, actions, and outcomes.

Writing a knowledge base article in the ticketing software would help document the root cause of the application error and the steps taken to resolve it, which can help other technicians resolve similar issues in the future. This is an example of knowledge management best practices. Reference: CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition, Chapter 6

A thermal punier that is used 10 print order buckets in a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

A.
Restore function to the air conditioner.
A.
Restore function to the air conditioner.
Answers
B.
Clean the heating element.
B.
Clean the heating element.
Answers
C.
Replace the paper rolls.
C.
Replace the paper rolls.
Answers
D.
Install new toner.
D.
Install new toner.
Answers
Suggested answer: A

Explanation:

it appears that option A, restoring function to the air conditioner, would most likely solve the thermal printer issue in the described scenario. The failure of the air conditioner during the summer could likely have caused high humidity or heat in the factory, which can affect the printing quality of thermal printers by causing blank spots or missing text. By restoring function to the air conditioner, the temperature and humidity in the factory can be controlled, which can help eliminate these printing issues. However, it is still possible that any of the other options listed could also potentially solve the issue, so it is best to assess the situation further and try different solutions if necessary.

A technician is troubleshooting a projector that will not display any Images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?

A.
Calibrate the image.
A.
Calibrate the image.
Answers
B.
Replace the bulb.
B.
Replace the bulb.
Answers
C.
Test the output resolution.
C.
Test the output resolution.
Answers
D.
Clean the fans.
D.
Clean the fans.
Answers
Suggested answer: C

Explanation:

The MOST efficient next step the technician should do is to test the output resolution1. The issue of a projector that will not display any images could be related to the output resolution1. If the output resolution is not compatible with the projector, the projector will not display any images1. Calibrating the image, replacing the bulb, or cleaning the fans may not be effective1.If a projector is not displaying any images despite verifying that the computer output and cable are providing a good video signal, the technician should test the output resolution. The output resolution of the computer may not be compatible with the projector, which can cause the projector to not display any images.

A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet. Which of the following should the technician configure on the router to enable devices to connect to the internet?

A.
APIPA
A.
APIPA
Answers
B.
DNS
B.
DNS
Answers
C.
DHCP
C.
DHCP
Answers
D.
SMB
D.
SMB
Answers
Suggested answer: C

Explanation:

o enable devices to connect to the internet after installing a new router at a small office, the technician should configure DHCP (Dynamic Host Configuration Protocol) on the router. DHCP is a network protocol that automatically assigns IP addresses and other network configuration parameters to devices on a network. By configuring DHCP on the router, the technician can ensure that all devices on the network are assigned a valid IP address that allows them to connect to the internet.If all devices have a 169.254.x.x IP address, this suggests that the router is not assigning IP addresses to the devices using DHCP (Dynamic Host Configuration Protocol). Configuring the DHCP settings on the router can enable the devices to receive IP addresses automatically and access the internet.Reference: CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition, Chapter 14

A technician is installing new power supplies for the application engineering team's workstations.

The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?

A.
1000W 24-pin modular power supply
A.
1000W 24-pin modular power supply
Answers
B.
220VAC 9000J surge protector
B.
220VAC 9000J surge protector
Answers
C.
500W redundant power supply
C.
500W redundant power supply
Answers
D.
2000VA uninterruptible power supply
D.
2000VA uninterruptible power supply
Answers
Suggested answer: A

Explanation:

A 1000W 24-pin modular power supply provides enough power to support a dual graphics card configuration, which requires a significant amount of power. A modular power supply allows the technician to connect only the cables that are necessary for the current configuration, reducing cable clutter and improving airflow inside the case. This makes it easier to install and maintain the power supply.

The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper.

Which of the following should be replaced lo resolve this Issue?

A.
Fuser
A.
Fuser
Answers
B.
Waste container
B.
Waste container
Answers
C.
Roller
C.
Roller
Answers
D.
Toner
D.
Toner
Answers
Suggested answer: A

Explanation:

If the printed text is not adhering properly to the paper on a laser printer that has had repairs previously for scanning issues, the fuser should be replaced to resolve this issue. The fuser is a component of the printer that uses heat and pressure to fuse the toner onto the paper. If the fuser is not functioning properly, the toner may not adhere properly to the paper.

Which of the following allows all VMs in a virtual environment to have RAM allocated for use?

A.
Measured service
A.
Measured service
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B.
Containerization
B.
Containerization
Answers
C.
Synchronization
C.
Synchronization
Answers
D.
Resource pooling
D.
Resource pooling
Answers
Suggested answer: D

Explanation:

The concept described in the Qis related to virtualization and resource management in a virtual environment. The approach that allows all virtual machines (VMs) to have memory (RAM) allocated for use is known as resource pooling. Therefore, the correct answer is D: "Resource pooling." This approach allows resources to be allocated dynamically to VMs based on their current needs, and ensures that resources are used efficiently in the virtual environment.Resource pooling is a technique used in virtualization to share resources among multiple virtual machines (VMs). With resource pooling, RAM can be allocated dynamically to VMs as needed, allowing all VMs in a virtual environment to have RAM allocated for use.Reference: https://en.wikipedia.org/wiki/Resource_pooling

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