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A sales team user is attending a conference and wants a mobile device that allows the user to quickly collect contact information from as many potential leads as possible. Which of the following connection methods should a technician configure for the user?

A.
USB
A.
USB
Answers
B.
NFC
B.
NFC
Answers
C.
RFID
C.
RFID
Answers
D.
Bluetooth
D.
Bluetooth
Answers
Suggested answer: B

Explanation:

Near Field Communication (NFC) is the most suitable connection method for the user's need to quickly collect contact information. NFC allows for short-range communication between compatible devices by simply bringing them close together or tapping them together. This feature is ideal for exchanging contact information or transferring small amounts of data quickly and conveniently, making it perfect for a sales environment at a conference. This recommendation is supported by the CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically in sections 2.3 'Compare and contrast protocols for wireless networking' and 1.3 'Given a scenario set up and configure accessories and ports of mobile devices', where NFC is mentioned as a connection method for mobile devices .

A technician is setting up network printers in a new office building. The company wants all of the printers to be configured the same way for consistency. Some of the printers do not have an RJ45 port to connect to the network. Which of the following does the technician need to enable so all of the printers can be connected to the network?

A.
Wireless
A.
Wireless
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B.
Authentication
B.
Authentication
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C.
PostScript
C.
PostScript
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D.
USB
D.
USB
Answers
Suggested answer: A

Explanation:

To connect printers without an RJ45 port to the network, the technician needs to enable wireless connectivity. By configuring the printers to connect to the network wirelessly, the company can achieve the desired consistency in printer configuration across the office. This approach allows printers without built-in wired network capabilities to be part of the network, facilitating shared access and remote printing functionalities.

CompTIA A+ Core 1 (220-1101) Exam Objectives, Section 2.3 Networking, specifically the information on configuring and troubleshooting wireless connectivity for devices, which includes enabling and securing wireless connections on network printers.

General understanding of network printer configuration options, including the use of wireless connectivity to integrate printers into a network environment, particularly when wired connections are not feasible.

A user in a home office is unable to connect to the internet. A technician asks the user to run the ipconfig command. Which of the following first octets immediately suggests an issue with the IP address?

A.
10
A.
10
Answers
B.
169
B.
169
Answers
C.
172
C.
172
Answers
D.
192
D.
192
Answers
Suggested answer: B

Explanation:

An IP address starting with the first octet '169' immediately suggests an issue, indicating that the device has been assigned an Automatic Private IP Address (APIPA). APIPA addresses are self-assigned by a computer or device when it's unable to obtain an IP address from a DHCP server, which is common in situations where the device is unable to connect to the network or the DHCP server is not functioning properly. The range for APIPA addresses is 169.254.0.1 to 169.254.255.254, and seeing an IP address within this range is a clear indicator of connectivity issues related to DHCP.

CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically the networking domain that covers understanding and troubleshooting network connectivity issues, including the significance of IP address ranges such as APIPA.

A technician is upgrading the Wi-Fi card on a laptop. Which of the following should the technician do first?

A.
Disconnect the Wi-Fi antenna cables.
A.
Disconnect the Wi-Fi antenna cables.
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B.
Set the physical Wi-Fi switch to disabled.
B.
Set the physical Wi-Fi switch to disabled.
Answers
C.
Remove the power cable.
C.
Remove the power cable.
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D.
Install card drivers.
D.
Install card drivers.
Answers
Suggested answer: C

Explanation:

The first step a technician should take before upgrading the Wi-Fi card on a laptop, or performing any internal hardware modifications, is to remove the power cable to ensure the device is not powered on. This is a crucial safety measure to prevent any electrical damage to the laptop or the technician. It also helps in avoiding any unintended changes or data loss that might occur if the device is powered on during the upgrade process.

CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically the hardware domain that discusses best practices for safety and the procedures to follow when upgrading or replacing internal hardware components, such as a Wi-Fi card.

General safety guidelines for performing hardware upgrades or repairs, emphasizing the importance of ensuring the device is powered off and disconnected from any power sources to avoid electrical hazards.

A technician is conducting the following tests on a laptop with a wireless NIC:

* ping of the default gateway

* ping of the localhost

* tracert of the IP address of the default gateway

Which of the following will the technician find by running these tests? (Select two).

A.
DNS suffix
A.
DNS suffix
Answers
B.
Connection latency
B.
Connection latency
Answers
C.
Firewall status
C.
Firewall status
Answers
D.
Wireless signal strength
D.
Wireless signal strength
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E.
Subnet mask of the network
E.
Subnet mask of the network
Answers
F.
MAC address of the wireless NIC
F.
MAC address of the wireless NIC
Answers
Suggested answer: B, E

Explanation:

By running the specified tests (ping of the default gateway, ping of the localhost, and tracert of the IP address of the default gateway), the technician can find connection latency and the subnet mask of the network.

Connection latency: The time it takes for a ping or tracert command to send and receive a response helps in determining the latency in the network connection. Higher latency values can indicate delays in communication over the network.

Subnet mask of the network: The ipconfig command, which the technician would initially run to perform these tests, provides various details about the network configuration, including the subnet mask. The subnet mask is essential in determining the network and host portions of an IP address, which is crucial for networking and troubleshooting connectivity issues.

CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically sections dealing with troubleshooting network connectivity issues and understanding network configurations, including the use of diagnostic commands like ping and tracert.

Networking fundamentals, which explain the purpose and use of diagnostic tools such as ping (to measure latency) and ipconfig (to view IP configuration details including the subnet mask).

Which of the following environments can be set up to keep any device from communicating with a virtual machine over the network?

A.
Development
A.
Development
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B.
Test
B.
Test
Answers
C.
Sandbox
C.
Sandbox
Answers
D.
Cross-platform
D.
Cross-platform
Answers
Suggested answer: C

Explanation:

A sandbox environment is designed to isolate and contain software or programs, preventing them from interacting with other parts of the system or network. This isolation can be used to safely run untested or untrusted programs or code without risking the integrity of the host system or network. Setting up a virtual machine within a sandbox environment ensures that the VM has no communication with other devices over the network, providing a controlled and secure environment for testing or development purposes.

CompTIA A+ Core 1 (220-1101) Exam Objectives, particularly the sections on virtualization and cloud computing, which may cover the concept of sandboxing as a form of virtualization used for security and testing.

Understanding of virtualization technologies and security practices, including the use of sandbox environments to contain and limit the potential impact of untrusted or experimental software.

After an IT department implements SSL redirection, users report being unable to access a random number generator opened within a web browser. Which of the following should a technician do first to troubleshoot this issue?

A.
Ensure that the computer supports secure socket communication.
A.
Ensure that the computer supports secure socket communication.
Answers
B.
Report the affected user accounts to the IT department.
B.
Report the affected user accounts to the IT department.
Answers
C.
Reset the web browser cache.
C.
Reset the web browser cache.
Answers
D.
Check to see whether the website is HTTPS enabled.
D.
Check to see whether the website is HTTPS enabled.
Answers
Suggested answer: D

Explanation:

After the implementation of SSL (Secure Sockets Layer) redirection, the inability of users to access certain web-based applications or content, like a random number generator, suggests a compatibility or compliance issue with HTTPS (HyperText Transfer Protocol Secure). The first troubleshooting step should be to verify if the website in question supports HTTPS, as SSL redirection forces connections to use HTTPS for security. If the website only operates over HTTP, it won't be accessible after SSL redirection is implemented, leading to the issues reported by users.

CompTIA A+ Core 1 (220-1101) Exam Objectives, especially sections pertaining to network security protocols and the configuration of client-side network and security settings.

After a heavily used color laser printer was serviced to remove excessive dust, the image quality decreased. Which of the following should a technician most likely check on the printer?

A.
Toner
A.
Toner
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B.
Calibration
B.
Calibration
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C.
Fuser
C.
Fuser
Answers
D.
Drum
D.
Drum
Answers
Suggested answer: B

Explanation:

If a color laser printer's image quality decreases after being serviced for dust removal, it's likely that the servicing process affected the printer's calibration. Calibration ensures that color reproduction is accurate, and if disturbed, can lead to a decrease in image quality. It's important to check and recalibrate the printer to restore its ability to accurately reproduce colors and maintain high image quality.

CompTIA A+ Core 1 (220-1101) Exam Objectives, particularly the sections dealing with printer maintenance, troubleshooting, and the importance of calibration in maintaining image quality in laser printers.

Knowledge of printer maintenance procedures and their impact on printer performance, with a focus on how calibration affects color accuracy and overall image quality.

A user installs a GPU and notices the screen resolution and picture quality are much lower than before the installation. Which of the following is most likely the cause of the issue?

A.
The GPU is not compatible with the user's motherboard.
A.
The GPU is not compatible with the user's motherboard.
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B.
The computer does not have enough RAM installed to support the GPU.
B.
The computer does not have enough RAM installed to support the GPU.
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C.
The user failed to install the appropriate OEM drivers.
C.
The user failed to install the appropriate OEM drivers.
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D.
The computer does not have a supported OS installed.
D.
The computer does not have a supported OS installed.
Answers
Suggested answer: C

Explanation:

When a new GPU is installed and results in lower screen resolution and picture quality, it's often because the appropriate OEM (Original Equipment Manufacturer) drivers for the GPU have not been installed. Without these drivers, the operating system may revert to generic drivers that do not fully support the GPU's capabilities, leading to suboptimal performance. Installing the correct OEM drivers should resolve the issue and allow the GPU to function at its intended performance level.

CompTIA A+ Core 1 (220-1101) Exam Objectives, particularly those relating to the installation and configuration of hardware components like GPUs, and the importance of installing the correct device drivers for optimal hardware performance.

General knowledge of hardware installation and the role of device drivers in ensuring hardware components such as GPUs operate correctly within a system.

A technician just finished building a new PC and needs to install a firmware update for the system board UEFI. The technician is experiencing issues while accessing the USB key. Which of the following features should the technician most likely disable in order to complete this task?

A.
TPM security
A.
TPM security
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B.
USB 3.0 support
B.
USB 3.0 support
Answers
C.
PXE boot capability
C.
PXE boot capability
Answers
D.
Secure Boot
D.
Secure Boot
Answers
Suggested answer: D

Explanation:

When experiencing issues accessing a USB key for a firmware update, particularly in relation to system board UEFI updates, the Secure Boot feature should be considered. Secure Boot is a security standard designed to ensure that a computer boots using only software that is trusted by the PC manufacturer. If Secure Boot is enabled, it might prevent the system from recognizing or booting from the USB key if the firmware update or the USB drive is not recognized as a trusted source. Disabling Secure Boot temporarily can allow the firmware update to proceed.

CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically the sections on UEFI/BIOS settings and configurations, including the role and configuration of Secure Boot in system security.

Understanding of UEFI/BIOS security features and their impact on system boot processes, particularly the function of Secure Boot in validating firmware and software integrity during the boot process.

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