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A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified.

Which technique can be used to correct this situation?

A.
Functional decomposition
A.
Functional decomposition
Answers
B.
Lessons learned
B.
Lessons learned
Answers
C.
Risk analysis
C.
Risk analysis
Answers
D.
Interviews
D.
Interviews
Answers
Suggested answer: D

A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project. What tool can be used by the business analyst (BA) to assess the impact of the change?

A.
Concept modelling
A.
Concept modelling
Answers
B.
Requirements architecture
B.
Requirements architecture
Answers
C.
Backlog management
C.
Backlog management
Answers
D.
Balanced scorecard
D.
Balanced scorecard
Answers
Suggested answer: B

The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?

A.
The project manager
A.
The project manager
Answers
B.
The lead developer
B.
The lead developer
Answers
C.
The enterprise architect
C.
The enterprise architect
Answers
D.
The subject matter expert
D.
The subject matter expert
Answers
Suggested answer: A

A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?

A.
Validate the performance measure
A.
Validate the performance measure
Answers
B.
Analyze the current state
B.
Analyze the current state
Answers
C.
Assess the risks
C.
Assess the risks
Answers
D.
Determine requirements changes
D.
Determine requirements changes
Answers
Suggested answer: B

During a senior management meeting about a project at the requirements analysis stage, a business analyst (BA) stated that there were a number of workarounds associated with the current application. The Chief Information Officer (CIO) was looking for ways to improve the situation and the BA suggests a solution. Which of the following can the BA suggest that the organization consider to increase efficiencies?

A.
Process improvement
A.
Process improvement
Answers
B.
Strategy realignment
B.
Strategy realignment
Answers
C.
Capability assessment
C.
Capability assessment
Answers
D.
Project abandonment
D.
Project abandonment
Answers
Suggested answer: A

The business analyst (BA) is preparing for a requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?

A.
Current state description
A.
Current state description
Answers
B.
Requirements architecture
B.
Requirements architecture
Answers
C.
Methodologies and framework
C.
Methodologies and framework
Answers
D.
Domain knowledge
D.
Domain knowledge
Answers
Suggested answer: C

A software development company has a strict policy of evaluating solutions against the number of defects reported in the testing phase. This practice helps the company stay competitive and deliver better solutions. What performance measure is being practiced?

A.
Predictive
A.
Predictive
Answers
B.
Quantitative
B.
Quantitative
Answers
C.
Adaptive
C.
Adaptive
Answers
D.
Qualitative
D.
Qualitative
Answers
Suggested answer: B

For a new account payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?

A.
"The solution will send payment notification to the account holder after successful processing
A.
"The solution will send payment notification to the account holder after successful processing
Answers
B.
"The solution will report the average number of days an account payment is outstanding"
B.
"The solution will report the average number of days an account payment is outstanding"
Answers
C.
"The solution will reduce the payment processing time from three days to two days"
C.
"The solution will reduce the payment processing time from three days to two days"
Answers
D.
"The solution will enable account holders to make account payments via a web form"
D.
"The solution will enable account holders to make account payments via a web form"
Answers
Suggested answer: B

A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company's needs and assess the relevant risks. Which element of risk assessment does the BA need to consider?

A.
Negative Impact to value
A.
Negative Impact to value
Answers
B.
Positive Evaluation Results
B.
Positive Evaluation Results
Answers
C.
Risk Tolerance
C.
Risk Tolerance
Answers
D.
Issue Management
D.
Issue Management
Answers
Suggested answer: C

A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies. What should the business analyst (BA) do first?

A.
Perform a root cause analysis
A.
Perform a root cause analysis
Answers
B.
Recommend corrective measures
B.
Recommend corrective measures
Answers
C.
Identity any lessons learned
C.
Identity any lessons learned
Answers
D.
Revise the business objectives
D.
Revise the business objectives
Answers
Suggested answer: A
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