ServiceNow CIS-ITSM Practice Test - Questions Answers, Page 15
List of questions
Related questions
Question 141

Which record type would you use for an Ask a Question form that would generate an Incident?
Question 142

Unless there are particular security requirements, what role is given to users that perform request fulfillment work?
Question 143

The Problem table is extended from what table?
Question 144

Which service types can be managed through the scope of Service Portfolio Management?
Choose 2 answers
Question 145

Which platform role can create service portfolios and taxonomy nodes?
Question 146

Which is the process responsible for delivering items that have been ordered from a Service Catalog?
Question 147

After publishing an item via Catalog Builder, the associated update set is set to which state?
Question 148

A customer requires incidents to automatically move to a Closed state from Resolved after 7 days. How is this configured? Choose 2 answers
Question 149

A tester reports a bug, because they submitted a Known Error article from a Problem record, but it is not visible from the Known Error database.
What could cause this?
Question 150

As of Quebec. Problem task records will move automatically from one state, to another state, provided the required fields are filled. What are those states?
Question