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SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer need. You need to configure your environment to meet the requirement. To complete this task, sign in to the Dynamics 365 portal.




SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section. To complete this task, sign in to the Dynamics 365 portal.






DRAG DROP

You need to handle large quantity opportunities.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Question 201
Correct answer: Question 201

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales

DRAG DROP

You need to determine which configuration changes to make to address closed and lost opportunities.

Which modifications should you complete? To answer, drag the appropriate modifications to the correct additions. Each modification may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 202
Correct answer: Question 202

Explanation:

Reference:

https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum/377163/customize-opportunity-close

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-opportunity-close-experience

You need to create a chart for the athletic director.

What should you do?

A.

Use purchaser, markup, and margin on the X-axis. Use amount of sales on the Y-axis.

A.

Use purchaser, markup, and margin on the X-axis. Use amount of sales on the Y-axis.

Answers
B.

Use the ticket type as the X-axis. Use amount of sales on the Y-axis

B.

Use the ticket type as the X-axis. Use amount of sales on the Y-axis

Answers
C.

Use the ticket type on the X-axis. Use margins multiplied by cost on Y-axis

C.

Use the ticket type on the X-axis. Use margins multiplied by cost on Y-axis

Answers
D.

Use discount price on the X-axis. Use the number of tickets for groups on the Y-axis.

D.

Use discount price on the X-axis. Use the number of tickets for groups on the Y-axis.

Answers
Suggested answer: B

Explanation:

The school's athletic director needs a fiscal year report that includes specific formatting based on a defined template. The report must contain a chart that displays the type of ticket purchaser (alumni, non-alumni, and student).

You need to increase efficiency and consistency for ticket sales to meet company requirements.

What should you create?

A.

a Microsoft Flow workflow

A.

a Microsoft Flow workflow

Answers
B.

a playbook

B.

a playbook

Answers
C.

a Lifecycle Services (LCS) package

C.

a Lifecycle Services (LCS) package

Answers
Suggested answer: B

Explanation:

Enforce repeatable steps to promote and increase efficiency and consistency for ticket sales across all sports and venues.

Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/enforce-best-practices-playbooks

HOTSPOT

You need to create and configure access to the Orders report and the Discounts by Number of Employees report.

What should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 205
Correct answer: Question 205

DRAG DROP

You need to configure accounting options.

Which options should you use? To answer, drag the appropriate options to the correct tasks. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 206
Correct answer: Question 206

Explanation:

Reference:

https://docs.microsoft.com/en-us/power-platform/admin/work-fiscal-year-settings

You need to implement dashboards.

Which URL should you use?

A.

https://bellowscollege.crm.dynamics.com

A.

https://bellowscollege.crm.dynamics.com

Answers
B.

http://bellowscollege.crm.dynamics.com

B.

http://bellowscollege.crm.dynamics.com

Answers
C.

https://bellowscollege.dynamics.com

C.

https://bellowscollege.dynamics.com

Answers
D.

https://crm.bellowscollege.dynamics.com

D.

https://crm.bellowscollege.dynamics.com

Answers
Suggested answer: A

Explanation:

Reference:

https://carldesouza.com/install-power-bi-dynamics-365-content-pack/

You need to identify new customer pending sales.

What should you do?

A.

Create status reasons in the solution and associate them with Open status

A.

Create status reasons in the solution and associate them with Open status

Answers
B.

Add statuses for all the pending sales stages

B.

Add statuses for all the pending sales stages

Answers
C.

Set all new leads to a default status of Qualified

C.

Set all new leads to a default status of Qualified

Answers
D.

Configure the solution to automatically convert leads to opportunities

D.

Configure the solution to automatically convert leads to opportunities

Answers
Suggested answer: A

Explanation:

To support reporting, pending new customer sales will go through a verification process using the stages New, Pending Approval, Approved.

You need to resolve the sales manager's issue regarding private box customers.

What should you do?

A.

Convert all incoming phone calls to leads.

A.

Convert all incoming phone calls to leads.

Answers
B.

Convert the dean's phone call to an opportunity.

B.

Convert the dean's phone call to an opportunity.

Answers
C.

Convert the sales manager's emails to leads.

C.

Convert the sales manager's emails to leads.

Answers
D.

Convert the sales manager's emails to opportunities.

D.

Convert the sales manager's emails to opportunities.

Answers
Suggested answer: A

You need to configure a phone call activity for the dean.

To which value should you set the value of the Call With field?

A.

stakeholder

A.

stakeholder

Answers
B.

record owner

B.

record owner

Answers
C.

contact name

C.

contact name

Answers
D.

dean

D.

dean

Answers
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/add-phone-call-task-email-appointment-activity-case-record

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