Microsoft MB-210 Practice Test - Questions Answers, Page 27
Question list
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HOTSPOT
You are creating a new account form for inside sales. The company name is in the account name field. Company employees are entered as contacts.
The form must meet the following requirements with minimal additions:
List employee names.
Include the street address, city, and state as one field.
Include columns to allow for entry of three separate email addresses.
Ensure that users can only edit the phone number and email columns.
You need to configure the form.
Which option should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
HOTSPOT
You are a Dynamics 365 Sales administrator for a medical office. The office provides a new service for doctors to consult with patients online on a first come, first served basis. Patients are created as Contacts. Doctors can only view patient records for patients in their care.
The doctors need to see a graph of all interactions with each patient.
You need to create an entity to log online interactions.
How should you configure the entity? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
HOTSPOT
A customer uses opportunities as part of a sales cycle.
The sales team wants to close opportunities. The team requires the following:
an additional status reason when the opportunity is lost
the ability to view details in Advanced Find when the opportunity is lost
You need to configure the system.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
DRAG DROP
You are a sales manager at an international company using Dynamics 365 Sales.
You need to set up the product catalog.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
DRAG DROP
You are implementing Dynamics 365 Sales for a company.
The company wants to use features that do the following:
Provide a salesperson with up-to-date information on email, meetings, and more in Dynamics 365.
Retrieve information from emails about customers in Microsoft Dataverse without manual data entry.
Track read receipts to customers in Dataverse.
You need to configure the correct component.
What should you configure? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
DRAG DROP
A company implements Dynamics 365 Sales Insights.
You must implement predictive forecasting.
You need to confirm that fields are populated prior to deployment.
Which field must you populate? To answer, drag the appropriate fields to the correct requirements. Each field may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
HOTSPOT
A company implements the Microsoft Relationship Sales Solution.
You need to configure synchronization settings.
What should you configure?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Sales. The company uses their organizational structure to determine how to aggregate forecasts for each year. The company divides a business unit into three separate units. Each unit will have a new manager.
You need to update the quotas for each user for the current fiscal year's forecast.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Update the target goal amount for each user.
Adjust the forecast values directly.
Upload the new quota amounts for each user.
Create and assign users to new resource groups for each manager.
Assign the users to their new managers.
A company uses Dynamics 365 Sales with Microsoft Exchange and server-side synchronization All users have approved mailboxes. Some users report that emails will not send. You need to resolve the Issue. What should you do?
Disable impersonation mode.
Add the email address to the email profile.
Turn on automatic tracking.
Test and enable the mailboxes.
A company uses Dynamics 365 App for Outlook for all Dynamics 365 Sales users.
Some salespeople want to automatically trade and link emails to Dynamics 365 Sales records.
You need to assist salespeople with automatic email tracking.
What should you do?
Ensure that the email recipient address is the same as the one in Dynamics 365 Sales.
Ask an administrator to enable the automatic tracking setting.
In the Dynamics 365 App for Outlook, set up tracking in personal options.
Set up tasks in Outlook.
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