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SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer need. You need to configure your environment to meet the requirement. To complete this task, sign in to the Dynamics 365 portal.


SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section. To complete this task, sign in to the Dynamics 365 portal.







A quote is accepted by a customer. A salesperson creates an order from the quote. The customer contacts the salesperson to request a repeat of the same order. The salesperson wants to create another order from the same quote. You need to create the order. What should you do?

A.

Create the order from the quote because it is in a Closed status.

A.

Create the order from the quote because it is in a Closed status.

Answers
B.

Revise the quote and create the order from Draft status.

B.

Revise the quote and create the order from Draft status.

Answers
C.

Create the order from the quote because it is in a Won status.

C.

Create the order from the quote because it is in a Won status.

Answers
D.

Revise the quote and create the order from the Active status.

D.

Revise the quote and create the order from the Active status.

Answers
Suggested answer: C

A company uses Dynamics 365 Sales.

A user cannot find the option to view activities in the Kanban view or rearrange the activities.

You need to make the Kanban view available to the user.

What should you do?

A.

Add the user to the correct security role.

A.

Add the user to the correct security role.

Answers
B.

Create a new system view.

B.

Create a new system view.

Answers
C.

Add the control to the Activity table.

C.

Add the control to the Activity table.

Answers
D.

Instruct the user to create a personal view.

D.

Instruct the user to create a personal view.

Answers
Suggested answer: A

An order uses quote and order functionality in Dynamics 365 Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often. Which two opportunities can you close as won? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A.

an opportunity that has quotes in the active status.

A.

an opportunity that has quotes in the active status.

Answers
B.

an opportunity that has quotes in the won status.

B.

an opportunity that has quotes in the won status.

Answers
C.

an opportunity that has quotes in the draft status.

C.

an opportunity that has quotes in the draft status.

Answers
D.

an opportunity that has quotes in the revised status reason.

D.

an opportunity that has quotes in the revised status reason.

Answers
Suggested answer: A, C

A company uses Dynamics 365 Sales.

You are setting up the product catalog for customers. Pricing must be set up as follows:

• 1 can - $5.00

• 6 cans - $28.00

• 1 case = S100.00

Partial orders are allowed. A customer wants to buy 2.5 cases of a product. The customer receives a system error when trying to enter the quantity. You need to resolve the issue. What should you modify?

A.

Amount

A.

Amount

Answers
B.

Discount List

B.

Discount List

Answers
C.

Price List

C.

Price List

Answers
D.

Quantity Selling Option

D.

Quantity Selling Option

Answers
Suggested answer: A

A company uses Dynamics 365 Sales. The company uses their organizational structure to determine how to aggregate forecasts for each year. The company divides a business unit into three separate units. Each unit will have a new manager.

You need to update the quotas for each user for the current fiscal year's forecast.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Update the target goal amount for each user.

A.

Update the target goal amount for each user.

Answers
B.

Upload the new quota amounts for each user.

B.

Upload the new quota amounts for each user.

Answers
C.

Create a new relationship between sites.

C.

Create a new relationship between sites.

Answers
D.

Create and assign users to new resource groups for each manager.

D.

Create and assign users to new resource groups for each manager.

Answers
E.

Adjust the forecast values directly.

E.

Adjust the forecast values directly.

Answers
F.

Assign the users to their new managers.

F.

Assign the users to their new managers.

Answers
Suggested answer: B, F

A company uses Dynamics 365 Sales.

A sales manager wants a salesperson to send an email activity to a marketing list. The manager wants to track the successes and failures of the emails in one view. The salesperson must be limited to sending only this email activity to the marketing list You need to recommend which feature the manager should use.

What should you recommend?

A.

quick campaign

A.

quick campaign

Answers
B.

customer Journey

B.

customer Journey

Answers
C.

campaign

C.

campaign

Answers
D.

direct email

D.

direct email

Answers
Suggested answer: A

A company uses Dynamics 365 Sales insights predictive modeling. The prediction accuracy score no longer meets the company's standards. You need to resolve this issue. What should you do?

A.

Change the business process flow that it is referencing.

A.

Change the business process flow that it is referencing.

Answers
B.

Retrain the model.

B.

Retrain the model.

Answers
C.

Add a new model.

C.

Add a new model.

Answers
D.

Refresh the data.

D.

Refresh the data.

Answers
Suggested answer: B

A company uses Dynamics 365 Sales.

You need to configure the Sales Insights sales accelerator.

What should you create?

A.

Insight cards

A.

Insight cards

Answers
B.

Leads

B.

Leads

Answers
C.

Communication frequency

C.

Communication frequency

Answers
D.

Sequences

D.

Sequences

Answers
Suggested answer: C

HOTSPOT

A company uses Dynamics 365 Sales. The company plans to use Microsoft SharePoint to organize documents. All access to documents must be through Dynamics 365 Sales. You must limit document access to only salespeople. You need to set up SharePoint for use.

What should you set up for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


Question 279
Correct answer: Question 279

DRAG DROP

A company is using Dynamics 365 Sales Premium with Linkedin Sales Navigator.

You must configure the following process steps:

• Set up a meeting and notify the manager if a quote is sent for over a million dollars.

• Enable the salesperson to view Linkedin customer profiles and manually add info to records without leaving the view.

• Ensure that the sequence is added to existing quotes.

You need to enforce this process.

Which feature should you use? To answer, drag the appropriate features to the correct requirementsEach feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.


Question 280
Correct answer: Question 280
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