CompTIA PK0-005 Practice Test - Questions Answers, Page 9

A focus group is a technique that involves bringing together a group of stakeholders and facilitating a discussion to elicit their opinions, needs, and expectations about the project. This technique can help to gather requirements from stakeholders in an interactive and collaborative way1, p. 67

Email is a communication tool that allows the project manager to send information to one or more recipients without requiring immediate feedback or confirmation of receipt. Email can be used to broadcast information that is not urgent or critical, such as status updates, meeting minutes, or general announcements1, p. 75

The project sponsor is the person who provides the authority, funding, and support for the project.

The project sponsor can also help to influence and engage the key stakeholders who are essential for the success of the project. If several stakeholders have declined the invitation for the kickoff meeting,

which is an important event to establish the vision, scope, and expectations of the project, the project manager should escalate this issue to the project sponsor and seek their assistance to ensure the participation of the stakeholders1, p. 47

A strategy to store records must include data management and document management as two essential elements. Data management is the process of ensuring that the data collected, stored, and used by the project is accurate, complete, consistent, secure, and accessible. Data management helps to maintain the quality and integrity of the project data and supports the analysis and reporting of the project outcomes1, p. 4

Document management is the process of creating, organizing, storing, retrieving, and disposing of project documents in a systematic and controlled way. Document management helps to ensure that the project documents are available, reliable, usable, and authentic throughout the project life cycle and beyond. Document management also helps to comply with the legal, regulatory, and organizational requirements for records retention and disposition2, p. 3

The most important responsibility of an asset owner when introducing a new information asset is information classification. This process involves determining the level of sensitivity and the appropriate handling of the asset. Classification helps in applying the right security controls and access permissions, ensuring that the asset is protected according to its value and sensitivity.

Reference= CompTIA Project+ Certification Study Guide (PK0-005)

Smoothing is a conflict resolution technique that involves minimizing or ignoring the differences between the parties and focusing on the common interests or goals1.It is often used when the conflict is not very important or when there is a need to maintain harmony and relationships2. By using smoothing, the project manager can reduce the tension and stress caused by the disagreement and encourage the team members to cooperate and work together.Smoothing is different from compromising, which involves finding a middle ground or a trade-off that partially satisfies both parties; forcing, which involves imposing one's own solution or decision on the other party; and collaborating, which involves finding a win-win solution that fully satisfies both parties3.Reference=CompTIA Project+ PK0-005 Certification Study Guide, Chapter 10: Executing Projects Part 1, page 297;A Quick Guide to Resource Smoothing: Definition, Benefits, and Process, Conflict Resolution Techniques section;Resource Smoothing: How To Use In Project Management | Hive, Smoothing section.

A milestone chart is the best chart to use to show major accomplishments for key events, because it displays the important deliverables or outcomes of a project along a timeline12.A milestone chart can provide a high-level overview of the project progress and achievements, without showing the details of each task or activity34.A milestone chart can also help communicate the project status and expectations to the stakeholders, and identify any potential risks or delays that may affect the project completion56.Reference= CompTIA Project+ Certification Study Guide7, CompTIA Project+ Certification Exam Objectives8, What is a Milestone Chart?1, How to Create a Milestone Chart in Excel in 3 Steps2, Milestone Chart: The Easiest Way to Track Project Milestones3, How to Use Milestones in Project Management4

A content management system (CMS) is a software application that allows users to create, manage, and deliver content via digital channels, such as websites, blogs, or social media12.A CMS enables multiple contributors to access, edit, and publish content without requiring technical knowledge or coding skills34.A CMS also provides features such as templates, workflows, media libraries, and analytics to help users design, organize, and optimize their content56.Reference= CompTIA Project+ Certification Study Guide7, CompTIA Project+ Certification Exam Objectives8, What Is a Content Management System (CMS)?1, What is a Content Management System (CMS) | Oracle2, What is a Content Management System (CMS)?| Adobe Basics3, What is a CMS?4, What is a Content Management System?5, Content Management System (CMS) - Definition from Techopedia6