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Question 1211 - PMP discussion

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A project team member was unhappy with a new change in project governance and complained to one of the project sponsors. The project sponsor challenged the project manager.

How should the project manager resolve this conflict?

A.

Schedule a meeting with the project team member's functional manager and request the functional manager's support.

Answers
A.

Schedule a meeting with the project team member's functional manager and request the functional manager's support.

B.

Arrange a meeting with the project team member and project sponsor to discuss the change and obtain consensus.

Answers
B.

Arrange a meeting with the project team member and project sponsor to discuss the change and obtain consensus.

C.

Explain to the sponsor why the change is required and get their support in forcing the project team member to accept the new change.

Answers
C.

Explain to the sponsor why the change is required and get their support in forcing the project team member to accept the new change.

D.

Discuss how to manage this conflict with the project management office (PMO) and let them decide how to resolve the issue.

Answers
D.

Discuss how to manage this conflict with the project management office (PMO) and let them decide how to resolve the issue.

Suggested answer: B
asked 12/11/2024
Arthur Khaha
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