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Question 246 - PMP discussion

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In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter. The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed.

Which two actions should the project manager take? (Choose two.)

A.
Ask the customer for their priorities regarding the requirements for the second milestone.
Answers
A.
Ask the customer for their priorities regarding the requirements for the second milestone.
B.
Escalate the issue to upper management to resolve the problem, and suggest a plan.
Answers
B.
Escalate the issue to upper management to resolve the problem, and suggest a plan.
C.
Convince the customer to leave the second milestone in place and not change it.
Answers
C.
Convince the customer to leave the second milestone in place and not change it.
D.
Tell the customer that moving the milestone has a very high impact on the cost of the project.
Answers
D.
Tell the customer that moving the milestone has a very high impact on the cost of the project.
E.
Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.
Answers
E.
Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.
Suggested answer: A, E

Explanation:

The project manager should first ask the customer for their priorities regarding the requirements for the second milestone in order to understand the reasons behind the customer's request and how it aligns with their overall project goals.

This can help the project manager to identify which requirements are most important to the customer and which ones can be delayed or modified.

The project manager should also go back to the development team and discuss which second milestone requirements can be performed in the first quarter. The team may be able to identify which requirements can be accelerated or modified to meet the customer's desired outcome in the first quarter. This can help the project manager to develop a plan that meets the customer's needs while minimizing the impact on the overall project schedule and cost.

Explanation:

asked 23/09/2024
Musaddiq Shorunke
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